Processing OneDrive: Cannot access a disposed object. Object name: 'SslStream'

[dali@iae.nl]

Before entering a Case, I get quite an amount of warninges during OneDrive backups:

Processing OneDrive <User> (https://<our-domain>.sharepoint.com/personal/<username-domain>) finished with warning: Failed to backup item: /personal/<username-domain>/Documents/Documents/<filename>.MP4, Cannot access a disposed object. Object name: 'SslStream'.

Is this a known issue?

[Mildur]

Hi Da Li

Our customer support will be able to tell you from the provided debug logs if it's a known issue or not. We cannot analyze technical issues or confirm bugs over a forum post.
Please open a support case as requested in red letters when you have created this topic and provide us with the case number. If the logs show a known bug, your assigned support engineer will inform about required steps to solve the issue.
Without a case number, your topic here may be deleted by a moderator.

Best,
Fabian

[dali@iae.nl]

Hmm, during the initial run of all OneDrive Jobs I got this SslStream issue many times.
Now after some new runs the message disappeared. For now no need to create a ticket.

[Mildur]

Ok, thanks for the update.
If you face the issue again, please open a support case.

Best,
Fabian

[ctstom]

I have the same error

backup has been running for a few days and I still have it

can't open a case since we're on a NFR licence, we'ee trying it for us before selling it to clients

[Polina]

Hi @ctstom,

With an NFR license, support is provided on a best-effort basis but you can still open a support case. And if you share your case ID here, I can make sure it's investigated.

Thanks!

[ctstom]

magically, it's working this morning after 4-5 days with the same error lol so guys having this issue, wait at least 1 week

[Mildur]

can't open a case since we're on a NFR licence, we'ee trying it for us before selling it to clients

If your are testing the product, I recommend to use a trial license instead of NFR. With a trial license, we will provide "Basic Support" times while you are in the official evaluation period:
https://www.veeam.com/support-policy.html

Best,
Fabian