Can't backup "Archived" "Group Sites" and "Teams.

[moh@dhigroup.com]

An archived "Group Site" or "Team Site" which haven't been backed up before it was archived can't be backed up. You get this error:

Access denied. You do not have permission to perform this action or access this resource

I have to set the status so the sites is not in archive mode, take a backup and then archive the site again.
Is that really how it should be?
Regards
Morten

[Polina]

Hi Morten,

Are they added to a job as site objects or teams?

[moh@dhigroup.com]

Hi.
I have one job configured as:
Name: Office 365 Groups
"Back up the following objects" = selected
Type = O365 Group
Process = GroupMail/Group Site

The other job is configured as:
Name: Teams
"Back up the following objects" = selected
Type: Team
Process = All (You can't change that)

The Office 365 Groups job was created for O365/Teams backup. I could not do that in another way in Version 4.

The Teams job is a new job in Version 5. But if I only use this job I don't get backup of the mailbox and site.

[Polina]

Hi Morten,

Thank you for these details. Most likely there's some permissions issue, because normally archived teams can be backed up without any problems.
Can you please open a support case and share its ID here for the followup?

[moh@dhigroup.com]

Hi Polina.
I have now created a support case.
The number is: #04589229
Regards
Morten

[Polina]

Morten,

Are you sure that the case ID is correct? As I can see it was closed back in 2017
Please make sure to provide VBO logs to the support team.

[moh@dhigroup.com]

wrong number

#04589229

[Steen]

Was this problem resolved?

[Mildur]

Hi

Case from Morten was resolved by adding the "backup account as owner of the site". With Modern App-Only, you don't use backup accounts anymore. Not sure if this information will help in your case.
Therefore I recommend to open a support case your own and let our support engineers troubleshoot the logs.

Best,
Fabian

[Steen]

HI,
We have a case, 07060830, but only solution is to add an exclusion for every archived site??!?
If Veeam is unable to backup archived site it would be better not to do it?