After upgrading to VAW 6.1 I've also created a new recovery media (Windows 11 23H2) - with option "include hardware drivers from this computer" selected!
But after booting with recovery media it doesn't detect any any disks (neither internal nor external).
With Recovery Media based on 5.0.2 this was not the case.
Installing additional hardware drivers within recovery media booted doesn't work either. All disk drives appear still in unknown state.
Such a recovery media is rather useless (for restoring computer or OS).
Hopefully old recovery media still works.
Please fix this.
-
- Novice
- Posts: 9
- Liked: never
- Joined: Nov 05, 2023 8:35 pm
- Full Name: Klaus Podolski
- Contact:
-
- Chief Product Officer
- Posts: 31561
- Liked: 6725 times
- Joined: Jan 01, 2006 1:01 am
- Location: Baar, Switzerland
- Contact:
Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)
Please open a support case so we know what to fix, as this is most likely specific to your machine's OS or hardware vs. a generic issue with VAW 6.1 recovery media. Thanks!
-
- Novice
- Posts: 9
- Liked: never
- Joined: Nov 05, 2023 8:35 pm
- Full Name: Klaus Podolski
- Contact:
Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)
Update on the issue:
To check if any WinRE created has problems detecting the drives, I've installed Win 11 ADK and WinPE-AddOn to create a WinRE.
Then I've created the Veeam Recovery Media once more and this time the disks are accessible.
I have no idea, if and why this may have solved the problem.
To check if any WinRE created has problems detecting the drives, I've installed Win 11 ADK and WinPE-AddOn to create a WinRE.
Then I've created the Veeam Recovery Media once more and this time the disks are accessible.
I have no idea, if and why this may have solved the problem.
-
- Product Manager
- Posts: 14417
- Liked: 1576 times
- Joined: Feb 04, 2013 2:07 pm
- Full Name: Dmitry Popov
- Location: Prague
- Contact:
Re: Booted Recovery Media for VAW 6.1 does not see any disks (drivers not loaded?)
Hello Klaus,
Thank you for the update! I've passed you investigation results as well as mentioned workaround to QA team for investigation. Happy New Year!
Thank you for the update! I've passed you investigation results as well as mentioned workaround to QA team for investigation. Happy New Year!
Who is online
Users browsing this forum: Bing [Bot], wkkhoo90 and 13 guests