-
- Lurker
- Posts: 1
- Liked: 1 time
- Joined: Jun 11, 2024 12:50 pm
- Full Name: ihsaan khan
- Contact:
License update - new shared mailboxes
Recently converted shared mailboxes are still being counted as Licensed. Is there a way to force an update.
-
- Product Manager
- Posts: 10316
- Liked: 2754 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: License update - new shared mailboxes
Hello ihsaan
Licenses are automatically revoked 31 days after the last backup was processed. Backup data will be removed as specified in the retention policy of your repository.
Are the 31 days already over since you converted the mailbox to a shared mailbox?
Revoking a license before that 31 day period requires you to delete all backups of that user first. After the backups were deleted, the license can be revoked in the backup console.
Also make sure, that those Shared Mailboxes do not have a license assigned. A shared mailbox with an Exchange Online license will consume a VB365 license.
Best,
Fabian
Licenses are automatically revoked 31 days after the last backup was processed. Backup data will be removed as specified in the retention policy of your repository.
Are the 31 days already over since you converted the mailbox to a shared mailbox?
Revoking a license before that 31 day period requires you to delete all backups of that user first. After the backups were deleted, the license can be revoked in the backup console.
Also make sure, that those Shared Mailboxes do not have a license assigned. A shared mailbox with an Exchange Online license will consume a VB365 license.
Best,
Fabian
Product Management Analyst @ Veeam Software
-
- Veteran
- Posts: 954
- Liked: 53 times
- Joined: Nov 05, 2009 12:24 pm
- Location: Sydney, NSW
- Contact:
Re: License update - new shared mailboxes
@Fabian,
Does the Shared Mailboxes without the license is not counted towards the VBM license ?
Does the Shared Mailboxes without the license is not counted towards the VBM license ?
--
/* Veeam software enthusiast user & supporter ! */
/* Veeam software enthusiast user & supporter ! */
-
- Product Manager
- Posts: 10316
- Liked: 2754 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
- Contact:
Re: License update - new shared mailboxes
Hi Albert
Correct.
Shared Mailboxes without a Microsoft license assigned will not consume a VB365 license.
Best,
Fabian
Correct.
Shared Mailboxes without a Microsoft license assigned will not consume a VB365 license.
Best,
Fabian
Product Management Analyst @ Veeam Software
-
- Veteran
- Posts: 954
- Liked: 53 times
- Joined: Nov 05, 2009 12:24 pm
- Location: Sydney, NSW
- Contact:
Re: License update - new shared mailboxes
That's great, thank you @Mildur for the confirmation.
--
/* Veeam software enthusiast user & supporter ! */
/* Veeam software enthusiast user & supporter ! */
Who is online
Users browsing this forum: No registered users and 62 guests