Input string was not in correct format

[grayrd]

I'm getting the subject error when trying to restore a file from any of my backups. Running Veeam Agent for Windows on a Windows 2012 server. I get as far as choosing the restore point and the Backup Browser console comes up and I get the error. I have opened a support case for this issue, the id number is 03944503.

[Dima P.]

Hello Roger,

Can you please clarify what repository you are using to store you backup files? Any chance that's a CIFS on Synology? Thanks!

[grayrd]

The backups are saved to a shared folder on a Lacie 2big NAS device.

[Dima P.]

Thanks! Similar issue has been was reported by a Synology user and following set of options described in this post helped to fix the problem.

If possible, try to copy the backup files to a local storage and start restore from such copy. This should help to isolate the issue and will let us know that backup files are fully operational. Cheers!

[georgeinva2004]

I am having this issue as well. Support case number is 04817124. In my case, my target NAS is a QNAP. I tried implementing the steps in the above mentioned post, but that did not help. Any other suggestions?

[Dima P.]

georgeinva2004,

Please keep working with our support team and let us know how the investigation goes. Thank you in advance!

[Sinjutk]

Hi,

I had the same issue. When I used the latest version of Veeam, the error was resolved. However, backups taken with the new version cannot be opened with the old version of Veeam

Cheers

Sinju T K

[Gostev]

Hi, but why would you want to keep an old version around in the first place? It's no longer supported and has known security vulnerabilities.