Cannot add ProxMox Server after Uprade to V12.2

[Freddl]

Hello,
since Proxmox is supported with version 12.2, I immediately carried out the update. However, ProxMox (and other Servers like KVM) are not displayed under ‘Iventory - Add Server’.
I can still only choose between ‘VMWare vSphere and “Microsoft Hyper-V”. What could be the cause?
There are no problems on another machine with a new installation.

Maybe someone knows what to do,
Thank you and best regards,
Fred

[PTide]

Hi,

If you open "Apps and features" on your VBR server, does it have Veeam Plug-Ins listed?

Thanks!

[Freddl]

Hello and thanks for the answer.
Yes, there are some plugins installed, including ‘Proxmox Virtual Environment Plug-In for Veeam Backup & Replication’

Any other ideas? I am at a loss.
Thank you and best regards,
Fred

[rovshan.pashayev]

Hello Fred,

Just to be sure, you did update from 12.1 to 12.2, correct?

[Freddl]

Hello and thanks for your reply! In this case the system was unfortunately not regularly maintained, i think it was patch level 12.0.0.1420.

Best regards,
Fred

[Freddl]

Tried following but reinstalling plugins and repairing with the ISO doesn't make any change.

[PTide]

Hmm...that's odd. What happens if you try and install KVM plugin separately (can be found in "My Products" at my.veeam.com under 'Virtualization Plug-Ins tab in the bottom).

Thanks!

[Freddl]

Thanks for you reply. I gave it a try, but after the installation (repair) the same result. Only Hyper-V and vSphere are shown.

Furthermore i receive following Warnings when the configuration backup was running:

Code: Select all

03.11.2024 10:00:48 Warning Failed to connect to Nutanix AHV plug-in: Failed to login to platform service: No connection could be established because the target computer refused the connection 192.168.***.***:8543

03.11.2024 10:00:53 Warning Failed to connect to Proxmox Virtual Environment plug-in: Failed to login to platform service: No connection could be established because the target computer refused the connection 192.168.***.***:8545

03.11.2024 10:00:57 Warning Failed to connect to oVirt KVM plug-in: Failed to login to platform service: No connection could be established because the target computer refused the connection 192.168.***.***:8544

I created a ticket, hope the will find the error. Thanks again for your support, will keep you guys informed.

Best regards,
Fred

[Freddl]

Hello,
I was able to solve the problem with the support, a registry key had to be set.

• Stop all Veeam services

• Add registry key

• Code: Select all

  HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\API\DbProvider
  Key = Port
  Value = 6172

• Start services again

ProxMox should then appear in the list and the config backup warnings should disappear.

Hope this helps,
Best regards,
Fred

[rovshan.pashayev]

Hello Fred,

Thank you for info and yes it helps, this situation is already noted.

[gopi8375]

Dear Team,

I am facing the same issue, We ahve installaed the VBR 12.2 version and uninstalled the version and installed the 12.3.2 version but i am unable to see the proxmox in inventory. Can you please any one help do i need to change any registry or add any thing.
HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Backup and Replication\API\DbProvider
Key = Port
Value = 6172
Is already added.