Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
Post Reply
juanmachado
Enthusiast
Posts: 37
Liked: 15 times
Joined: Nov 18, 2020 3:59 pm
Full Name: Juan Machado
Contact:

Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by juanmachado »

I have a Veeam agent running on a fresh physical Ubuntu box.
As soon as I try to run a baremetal backup that connects to a Veeam SOBR, it fails with:

Failed to connect to the endpoint [5.255.255.5:2502]. Connection timed out
Mildur
Product Manager
Posts: 10289
Liked: 2747 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by Mildur »

Hi Juan,

Our Veeam Agent does not connect to yandex.ru, and I can't find any similar cases matching the situation you are describing. Therefore, I suspect there may be an issue with your machine.

I strongly recommend opening a case with our customer support team for further investigation. Additionally, it would be wise to involve your security team to check the machine and backup environment.

Best,
Fabian
Product Management Analyst @ Veeam Software
juanmachado
Enthusiast
Posts: 37
Liked: 15 times
Joined: Nov 18, 2020 3:59 pm
Full Name: Juan Machado
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by juanmachado »

I am part of the security team.
Case opened. Thanks
Mildur
Product Manager
Posts: 10289
Liked: 2747 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by Mildur »

Can you please share with the case number?

Thank you very much,
Fabian
Product Management Analyst @ Veeam Software
juanmachado
Enthusiast
Posts: 37
Liked: 15 times
Joined: Nov 18, 2020 3:59 pm
Full Name: Juan Machado
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by juanmachado »

Case # 07613784
Mildur
Product Manager
Posts: 10289
Liked: 2747 times
Joined: May 13, 2017 4:51 pm
Full Name: Fabian K.
Location: Switzerland
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by Mildur »

Thank you. It looks like one of your backup infrastructure components has this IP address assigned to it. I assume your repository. Our Veeam Agent will try to connect to all IP Addresses retrieved by the backup server.

Thank you very much,
Fabian
Product Management Analyst @ Veeam Software
Gostev
Chief Product Officer
Posts: 32222
Liked: 7586 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by Gostev »

Wow. I know Direct to Cloud backups are pretty popular, but Direct to Putin... that would be the first :D
juanmachado
Enthusiast
Posts: 37
Liked: 15 times
Joined: Nov 18, 2020 3:59 pm
Full Name: Juan Machado
Contact:

Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?

Post by juanmachado » 3 people like this post

@Gostev,
Just hearing that name was not funny :-(

Anyway, we found what the problem was. One of my staff added5.255.255.5 as a "private IP" to one of the hardrepos. I know... don't ask me why ;-)
But we did find a problem that we didn't know has existed for over 6 years, where veeam agent can't talk to VBR proxies, but instead talk directly to the hard repositories, which is the opposite of what you want.

post540471.html#p540471

So the mystery has been solved, but now I know I can't send baremetal backups to Inmutable hard repos :-(
Post Reply

Who is online

Users browsing this forum: No registered users and 26 guests