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				juanmachado
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 - Full Name: Juan Machado
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Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
I have a Veeam agent running on a fresh physical Ubuntu box.
As soon as I try to run a baremetal backup that connects to a Veeam SOBR, it fails with:
Failed to connect to the endpoint [5.255.255.5:2502]. Connection timed out
			
			
									
						
										
						As soon as I try to run a baremetal backup that connects to a Veeam SOBR, it fails with:
Failed to connect to the endpoint [5.255.255.5:2502]. Connection timed out
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				Mildur
 - Product Manager
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 - Full Name: Fabian K.
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Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
Hi Juan,
Our Veeam Agent does not connect to yandex.ru, and I can't find any similar cases matching the situation you are describing. Therefore, I suspect there may be an issue with your machine.
I strongly recommend opening a case with our customer support team for further investigation. Additionally, it would be wise to involve your security team to check the machine and backup environment.
Best,
Fabian
			
			
									
						
							Our Veeam Agent does not connect to yandex.ru, and I can't find any similar cases matching the situation you are describing. Therefore, I suspect there may be an issue with your machine.
I strongly recommend opening a case with our customer support team for further investigation. Additionally, it would be wise to involve your security team to check the machine and backup environment.
Best,
Fabian
Product Management Analyst @ Veeam Software
			
						- 
				juanmachado
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Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
I am part of the security team.
Case opened. Thanks
			
			
									
						
										
						Case opened. Thanks
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				Mildur
 - Product Manager
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Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
Can you please share with the case number?
Thank you very much,
Fabian
			
			
									
						
							Thank you very much,
Fabian
Product Management Analyst @ Veeam Software
			
						- 
				juanmachado
 - Enthusiast
 - Posts: 38
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 - Joined: Nov 18, 2020 3:59 pm
 - Full Name: Juan Machado
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- 
				Mildur
 - Product Manager
 - Posts: 11027
 - Liked: 3028 times
 - Joined: May 13, 2017 4:51 pm
 - Full Name: Fabian K.
 - Location: Switzerland
 - Contact:
 
Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
Thank you. It looks like one of your backup infrastructure components has this IP address assigned to it. I assume your repository. Our Veeam Agent will try to connect to all IP Addresses retrieved by the backup server.
Thank you very much,
Fabian
			
			
									
						
							Thank you very much,
Fabian
Product Management Analyst @ Veeam Software
			
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				Gostev
 - Chief Product Officer
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Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
Wow. I know Direct to Cloud backups are pretty popular, but Direct to Putin... that would be the first 
			
			
									
						
										
						- 
				juanmachado
 - Enthusiast
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Re: Why is Veeam trying to communicate to 5.255.255.5 (yandex.ru) ?
@Gostev,
Just hearing that name was not funny
 
Anyway, we found what the problem was. One of my staff added5.255.255.5 as a "private IP" to one of the hardrepos. I know... don't ask me why
 
But we did find a problem that we didn't know has existed for over 6 years, where veeam agent can't talk to VBR proxies, but instead talk directly to the hard repositories, which is the opposite of what you want.
post540471.html#p540471
So the mystery has been solved, but now I know I can't send baremetal backups to Inmutable hard repos
			
			
									
						
										
						Just hearing that name was not funny
Anyway, we found what the problem was. One of my staff added5.255.255.5 as a "private IP" to one of the hardrepos. I know... don't ask me why
But we did find a problem that we didn't know has existed for over 6 years, where veeam agent can't talk to VBR proxies, but instead talk directly to the hard repositories, which is the opposite of what you want.
post540471.html#p540471
So the mystery has been solved, but now I know I can't send baremetal backups to Inmutable hard repos
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