Backup Copy Job Not Processing SQL Transaction Logs

[CV_VBR]

Hello,

We recently enabled Application Awareness (specifically SQL transaction log backups) and the local backups to our repository are going great. They successfully backup the logs and truncate them every 15 minutes according to our configuration. The issue we are having is that the backup copy job is not processing any of the database transaction logs. Yes, the option to do so is checked in the backup copy job. We receive the Log Backup Copy Job Success email daily, but the details state "Processed 0 B within 0 files. Warning: 0 Error: 0 Waiting for processing: 0 B within 0 files". We have another test job that I used to verify the settings/functionality prior that hits a small test DB and it works perfectly fine with the exact same settings (other than GFS). Any idea what could be the hold up? I greatly look forward to the one thing I haven't been able to figure out.

Thank you,
James

[PetrM]

Hello,

I think you should troubleshoot this technical issue with our support team. Please contact them and provide a support case ID for reference.

Thanks!