backup notification isn't sent

[massimo.carradori]

Hy,
i have set Veeam Data Cloud to backup a tenant o f my customer.
Everything woks fine but email notifications.

I have set al the form i've found and insert email address but i don't find notification in my mailbox.
I'va have checked also mail server logs but i haven't any mail from no-reply@veeamdatacloud.com

What i miss?

Thanks.

[JamesD-HBG]

Having the same issue with our site as well, emails stopped last week.

[Polina]

Hi All,

Are you seeing this issue on the new/updated platform experience?

[JamesD-HBG]

Updated platform for me.

[Polina]

Please provide me the tenant names (you can use DMs) so that we could check it.

[JamesD-HBG]

Thank you - DM sent now - Can you let me know if you have received it.