Management reporting and documentation
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makacmar
Veeam Legend
Posts: 62
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Joined: Oct 04, 2019 7:43 am
Full Name: Marcel Kacmar
Location: Slovakia
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Service Availability Report

Post by makacmar »

Hello,
i would like to ask, if VO is able to provide availability of service.
Goal is that our customer is asking of monthly report how up was backup and restore service due contract, where is defined how long we could have maintenance of service
Currently we are monitoring Veeam Backup Service and from that we are calculating % of availability
we are looking for such report to divide for availability, maintenance and unavailability of entire month

thank you
jorgedlcruz
Veeam Software
Posts: 1745
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Joined: Jul 17, 2015 6:54 pm
Full Name: Jorge de la Cruz
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Re: Service Availability Report

Post by jorgedlcruz »

Hello Marcel,
We do not currently have an uptime-based report of the Veeam Backup & Replication Server, or components. We do have an SLA Success Percentage, which can demonstrate the success ratio, grouped by day: I think this what you are looking for, because I guess the backup server could be down for 22 hours a day, boot up and do the backup in that 2 hours window and go down again, but still the most important piece which was the restore point was created.

Please let us know so we can look further together.
Jorge de la Cruz
Director Observability & AI Product Management | Veeam ONE @ Veeam Software

@jorgedlcruz
https://www.jorgedelacruz.es / https://jorgedelacruz.uk
vExpert 2014-2025 / InfluxAce / Grafana Champion
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