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karsten123
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check Teams chats

Post by karsten123 »

hi,
i have added a new org with Teams chats disabled, because it wont let me create Entra app automatically.
after that i did activate Teams chats and checked grant the required permissions…
the backup job was successful.
1. is this the right way and sufficient to set the right Entra app permissions?
2. how can i check, if it functions properly and where can i see the „chats“ in the Veeam explorer?
tia
Karsten
Mildur
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Re: check Teams chats

Post by Mildur » 1 person likes this post

Hi Karsten,

1.) Yes, that is the correct approach for now (please see Polina's comment) .

2.) Start a Teams Restore. You’ll see the protected Channel posts, and you can restore them from there.

Best regards,
Fabian
Product Management Analyst @ Veeam Software
karsten123
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Re: check Teams chats

Post by karsten123 »

perfect. thank you Fabian.
karsten123
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Re: check Teams chats

Post by karsten123 »

unfortunately i dont see any posts.
i think, the Entra app permissions are correct.
did i miss something important or should i open a support case. i am on 8.2
tia
Polina
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Re: check Teams chats

Post by Polina »

How is your backup job configured? Is it set to protect entire organization or specific selected objects?
karsten123
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Re: check Teams chats

Post by karsten123 »

Hi Polina. backup is set to protect the entire organization.
it is a brand new org and the first customer with Teams chats activated.
Polina
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Re: check Teams chats

Post by Polina »

The option to protect entire organization by default does not include teams chats.
Image

You can change it to protecting a selected organization, edit processing options and enable Teams chats backup
Image
karsten123
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Re: check Teams chats

Post by karsten123 »

oh man. i am an idiot. thanks Polina for the hint. makes sense.
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