[BETA] [HPE] Removed HPE VME plugin and Configuration Backup still isn't working

[janschulenburg]

Hi, I know, I should have install the HPE VME plugin since this is a beta. But after removing it I would expect running the Configuration Backup would work again. I removed the HPE VME Essentials server from the Veeam config, uninstalled the HPE VME plugin, so now I would expect a running config? Anybody an idea what to do?

Should I restore a working backup from a few days ago?

[EvgenyBaev]

Hello.
Have you added HPE VME server to VBR configuration? If so, have you deleted it before uninstalling the plugin?

[janschulenburg]

I deleted the plugin first and then I remembered that I needed to delete the config first. I then installed the plugin once more, deleted the config, and removed the plugin. What I see from the logs is that there's an issue in table ssh_creds and I can see that there are 4 records but I only have 3 defined in Veeam. One of the lines has rootpassword NULL

[janschulenburg]

After consulting with Veeam support I deleted the entry without rootpassword and the Configuration Backup ran fine again!

So, lessons learned:

• don not run a beta in production!

• Remove the HPE VME config before removing the plugin

• Have a look at the log, it clearly pointed to the error

• Wait for version 1.1

[EvgenyBaev]

Thank you for update.

I'm glad to hear the issue is solved.
We're going to switch to another approach for backup in 1.0 and get rid of SSH credentials. So, config backup should work well with the released plugin version 1.0.
But it's not recommended to install beta in prod indeed