Enabling alerts for Offload backups sessions

[Nandini]

Hello

Veeam Vendor confirmed that Currently, Veeam Backup & Replication v12 does not provide native options to configure automated alerts or email notifications specifically for offload session failures or backlog situations.
The built-in notification features are primarily designed for backup jobs, agent jobs, and protection group rescans, and do not extend to Capacity Tier offload sessions.

We need to configure the alerts for offload sessions and backlog situations.

Thanks,

[Mildur]

Hi Kona,

You should get offload mail notifications once per day, if you have configured the global mail notifications.

You could use our syslog integration to receive offload alerts instead.
Offload alerts are sent with the Storage Management Session Finished event.

I see only benefits in using syslog over email — all events follow the same structure and can be seamlessly integrated into your monitoring system for reporting or investigation purposes.

Best,
Fabian

[jorgedlcruz]

Hello,
As Fabian mention, I remember seeing an specific native Veeam Backup & Replication report for this task, it was introduced in v11.x (2022), you can see more information here.

We also have in Veeam ONE both, and Alarm which is called Scale-out backup repository data transfer session state, which will be the proactive way of getting notified


and also in Workload Protection History, you can comfortably run a report and see how these sessions have been going for audit purposes:


Maybe you can get explore those options and let us know if that covers everything you need? You can always download a trial in case you are not using Veeam ONE today.

Thank you!