Teams Chats Backup incl. Private Channels

[surfing-dodo]

Hi,

we are currently planning, apart from already doing Exchange Online and Personal OneDrive, to also Back up our Sharepoint and Teams incl. Chats. The app permissions are set up, and I tested that it extracts the chats through the new metered API. When backing up a Team incl Chat it only grabs the chats with the same permission level as the Team it resides in. Private Chats are not included(tested that). I understand that from the sharepoint backend view, it is a different site for each of those private channels.

So what's the proper way to back up those private channels as well? Do I have to back up the team and then try to match all the SharePoint subsites and back them up as well?

Thank you for your time and help.

[Mildur]

Hello Surfing-Dodo

Private and Shared Channels (and chats from those channels) will be supported in our upcoming version 8 (release Q3 2024).

Best,
Fabian

[surfing-dodo]

Hello Fabian,

thank you for clearing this up quickly. I will be looking forward to v8 then.
I do have a follow-up question: Do the sharepoint sites behind an MS Teams Team count as "In A Job" when backing up the team and get filtered out when using the "-NotinJob" Parameter?

I am planning to do a weekly update of our sharepoint sites which are to be backed up with this script. Do your recommend updating the existing job or just deleting the old job and recreating a new one each time while importing the csv?

Code: Select all

Import-Module Veeam.Archiver.PowerShell
Connect-VBOServer -Server localhost
$org = Get-VBOOrganization -Name "my_org"
$repo = Get-VBORepository -Name "my_repo"

# Import the CSV File
$sites = Import-csv "C:\temp\Staffsites.csv"
# Get Job-Item
$existingjob = Get-VBOJob -Name "Test_Sharepoint"

foreach ($site in $sites) {
$backupsiteitem = Get-VBOOrganizationSite -Organization $org -URL $site.Url -NotInJob
$backupsite = New-VBOBackupItem -Site $backupsiteitem
Add-VBOBackupItem -Job $existingjob -BackupItem $backupsite
}
Disconnect-VBOServer

[G_Mellor]

Private and Shared Channels (and chats from those channels) will be supported in our upcoming version 8 (release Q3 2024).

Hi Mildur,

The v8 User Guide (https://helpcenter.veeam.com/docs/vbo36 ... teams-data) still states that

When you perform backup of Microsoft Teams data, Veeam Backup for Microsoft 365 does not back up the following objects:

• One-on-one and group chats.

Is this an oversight in the user guide, or did this feature not make it into v8?

[Mildur]

The feature I confirmed in this topic „Private and Shared Channels (and chats from those channels)“ made it to V8.
- Private Channel
- Shared Channel

But Private Chats (1:1) and Group Chats are a different request. We know that it is important for our customer. But there is no information or ETA we can provide today.

Best,
Fabian

[G_Mellor]

Thanks for the clarification, looks like I need to read up on the different classifications of chats & channels.

Cheers.
Gary

[dcomovanguard]

"But Private Chats (1:1) and Group Chats are a different request. We know that it is important for our customer. But there is no information or ETA we can provide today."

This is unfortunate as it's one of the most needed features, especially by customers under US Govt. (i.e., SEC) regulation. I'm very surprised it was not part of this release; hopefully it's on the roadmap and coming soon.

[dcomovanguard]

Referring back to this chat from a year ago:
veeam-backup-for-microsoft-365-f47/back ... 89093.html

While I know and appreciate that Veeam is looking out for the customer's wallet, I think this is something that the customer should be able to decide if they want to incur the cost of. If I apply this same context to Microsoft Azure, Azure doesn't stop me from spinning up 100 VMs (after willfully expanding the quota) as a cost-preventative measure. My opinion is if I use this feature, I willfully accept the cost. (Maybe it's disabled by default with a disclaimer on enable.)

[Mike Resseler]

@dcomovanguard It is on the roadmap and being worked on as we speak. It will come with some downsides (what I call downsides anyway) such as protect all 1:1 / 1:many chats or protect nothing, but we are actively building it

[promosoft]

Good afternoon,

I have a question about backups of Teams channels, when updating to version 8... it indicates that to backup Teams channels, paid APIs are needed.

I don't understand exactly what you mean, that is... before I didn't have a backup of the Teams channels and now with the new version... yes, but configuring a payment API in Azure?

Thank you so much.

Jordi.

[Mike Resseler]

It has been like that in v7 also. It's for the chats inside those channels. If you don't want to protec those, you can do it without PAID API's, but if you want to protect them, you will need to configure it. See here: https://helpcenter.veeam.com/docs/vbo36 ... team_chats

[promosoft]

Good Morning,

Thanks Mike Resseler.

I'm going to check the price of the API with Veeam Support Team

[albertwt]

What about Group Chat,
Would it be possible to back up this as well in V8 ?

[Mildur]

Hi Albert

Please see Mike’s and my latest comments here in this topic.
Group chats are not available in V8, but our team is working on it. But no ETA we can share yet.

Best,
Fabian

[cw1972]

I can't seem to find a definitive answer searching arund for this but does V7 of Veeam Backup for Office 365 backup Teams private chats?

[Mildur]

Hi Christian

I moved your question to an existing topic.

1:1 (private chats) / 1:many chats (group chats) cannot be protected yet with Veeam Backup for Microsoft 365, but our team is working on it. No ETA we can share today.

What Veeam Backup for Microsoft 365 v7 and v8 can protect today through the MS Graph Teams Export API is the Chat in Teams Channels.

Best,
Fabian

[cw1972]

Thank you for this definitive reply Fabian.

I didn't see this topic immediately, but I admit I didn't look further than page 2

[Backup.Operator]

Using the latest Veeam Backup for Microsoft 365 v8.1 would it be possible to backup and recover 1:1 chat ?

[Mildur]

Hi

I moved your question to the existing topic.
Please see my comment from March. It's not possible today.

Best,
Fabian

[dfg]

I'm just catching up on this thread. It looks like the MS export API has the ability to get 1:1 and group chat data now. That capability has not been added to the Veeam product yet due to finding development time. Has a forum FR been created for this or would it be beneficial to start one? I'm not sure if that is the best way to upvote a request here.

[Mildur]

Hello dfg

Yes. I moved your question to the correct topic.
It‘s still on the roadmap, but got delayed because of higher priorities.

Best,
Fabian

[karsten123]

Hi Fabian. Can you please share the top priorities right now? Thanks

[Mildur]

Hi Karsten,

Our top priority has been product stability improvements, but I’m unable to share details about features currently in development.
Please reach out to your partner manager or regional sales representative to request an official roadmap session.
Such information cannot be shared on the forums.

Thank you for your understanding,
Fabian

[karsten123]

understood. thanks Fabian

[dfg]

Thanks Fabian. I reached out to regional sales about the roadmap you referenced and they said they don't have any information above what this forum post states. If you do have a priority system for development, you can count me as a vote for making this a priority. We are missing out on a lot of our Teams data to be included in backups due to this.