Standalone backup agents for Linux, Mac, AIX & Solaris workloads on-premises or in the public cloud
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LukasK
Service Provider
Posts: 55
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Joined: Jan 17, 2023 7:17 am
Full Name: Lukas Krusberski
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Veeam Agent for Mac - Failed to connect to the S3 Compatible object storage

Post by LukasK »

Hello everyone,

We have been trying for quite some time to back up Mac systems using Veeam and connect our own S3 storage (PureStorage).
Unfortunately, we are not really getting anywhere with our support ticket (Case #07969938).

To summarise briefly: we use an S3 storage system from PureStorage and have successfully implemented the following products:
All in the latest versions.

- Veeam Agent for Windows
- Veeam Backup and Replication
- Veeam Backup for Microsoft 365

Where it cannot be connected:
- Veeam Agent for Mac

The Mac systems are also up to date and have unlimited internet access and can access the S3 storage. We have already checked this with Wireshark.

We suspect that the Veeam Agent for Mac uses different code /pre-checks when connecting to S3 storage than the other products.
Can you help us?

BR
Lukas
rovshan.pashayev
Veeam Software
Posts: 721
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Joined: Jul 03, 2023 12:44 pm
Full Name: Rovshan Pashayev
Location: Czechia
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Re: Veeam Agent for Mac - Failed to connect to the S3 Compatible object storage

Post by rovshan.pashayev » 1 person likes this post

Hello Lukas,

Thank you for your feedback. I see that you already have a Support Case open, so please continue working with the Support team — they will assist you as soon as possible. I have been in touch with Support team already.

As this appears to be a purely technical issue.
Rovshan Pashayev
Analyst
Veeam Agent for Linux, Mac, AIX & Solaris
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