Veeam Agent for Mac - Failed to connect to the S3 Compatible object storage

[LukasK]

Hello everyone,

We have been trying for quite some time to back up Mac systems using Veeam and connect our own S3 storage (PureStorage).
Unfortunately, we are not really getting anywhere with our support ticket (Case #07969938).

To summarise briefly: we use an S3 storage system from PureStorage and have successfully implemented the following products:
All in the latest versions.

- Veeam Agent for Windows
- Veeam Backup and Replication
- Veeam Backup for Microsoft 365

Where it cannot be connected:
- Veeam Agent for Mac

The Mac systems are also up to date and have unlimited internet access and can access the S3 storage. We have already checked this with Wireshark.

We suspect that the Veeam Agent for Mac uses different code /pre-checks when connecting to S3 storage than the other products.
Can you help us?

BR
Lukas

[rovshan.pashayev]

Hello Lukas,

Thank you for your feedback. I see that you already have a Support Case open, so please continue working with the Support team — they will assist you as soon as possible. I have been in touch with Support team already.

As this appears to be a purely technical issue.

[LukasK]

Hello Rovshan,

We have now worked with support to determine that Veeam Agent for Linux exhibits exactly the same error pattern.
In addition, we have already determined that Veeam Agent for Windows behaves differently than VAM when connecting to S3 storage.
We would greatly appreciate an update to both agents so that we can offer our S3 storage together with the agents and thus further expand our business as a service provider.

BR
Lukas

[rovshan.pashayev]

Hello Lukas,

R&D is aware of the issue and is actively working on it.
Please continue working through the existing Support Case, as Support will coordinate further updates.