Linux mount server: Cannot find supported package managers

[mr-manuel]

Hello,

with Veeam B&R I wanted to add a Linux mount server for file level restore. I prepared a Debian 13 system, added it to Veeam and then I got the error: Only Rocky Linux or RHEL systems are supported. Okay, so I deleted my Debian 13 system and installed Rocky Linux 9. Now when I try to add this as a new Linux server I get "Installing OpenSSL3 package Error: Cannot find supported package managers on the Linux host" and lot of other similar errors.

I'm confused now, Veeam is requesting Rocky Linux, but it does not work with it?

[Mildur]

Hi Manuel,

We can’t investigate this kind of technical issue via a forum topic, as explained in our forum policy.

Please contact our Customer Support team and share the case number with us. Based on the conclusion of the case, we can then decide whether R&D is required to address the issue or not.

Alternatively, you can deploy a new VM using our Veeam Infrastructure Appliance ISO and use it as a Mount Server.

Best,
Fabian