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pesos
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- Full Name: John Johnson
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s3 storage POC - unrecognized guid format
We are testing out Veeam 365 with S3 compatible storage and had a repo go out of sync. We ran through the synchronization successfully, however when jobs run against it now, numerous objects report Unrecognized GUID Format and fail - despite running a "full" job. It appears a synch cannot be run again as veeam doesn't think the repo is out of sync. What is the best way to address this guid error?
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Mildur
- Product Manager
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- Full Name: Fabian K.
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Re: s3 storage POC - unrecognized guid format
Hi Pesos,
To investigate this issue, please contact our customer support team. We can’t provide troubleshooting over a forum topic. For out reference, please provide the case number.
Thanks,
Fabian
To investigate this issue, please contact our customer support team. We can’t provide troubleshooting over a forum topic. For out reference, please provide the case number.
Thanks,
Fabian
Product Management Analyst @ Veeam Software
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pesos
- Veteran
- Posts: 254
- Liked: 36 times
- Joined: Nov 12, 2014 9:40 am
- Full Name: John Johnson
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Re: s3 storage POC - unrecognized guid format
Thanks Fabian. Is that possible for a trial/poc?
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Mildur
- Product Manager
- Posts: 11690
- Liked: 3288 times
- Joined: May 13, 2017 4:51 pm
- Full Name: Fabian K.
- Location: Switzerland
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Re: s3 storage POC - unrecognized guid format
Yes, it‘s possible to open cases.
Make sure to use a trial license of VB365. Typically, trial licences get responses from our support team. Using the community edition provides best-effort support and responses aren’t guaranteed.
Best,
Fabian
Make sure to use a trial license of VB365. Typically, trial licences get responses from our support team. Using the community edition provides best-effort support and responses aren’t guaranteed.
Best,
Fabian
Product Management Analyst @ Veeam Software
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