Monitoring and reporting for Veeam Data Platform
Post Reply
odge
Veeam ProPartner
Posts: 76
Liked: 7 times
Joined: Apr 14, 2011 3:20 pm
Full Name: Matthew Ogden
Contact:

VeeamONE is showing warning about expiring support

Post by odge »

Hi Guys,

We purchased a a new subscription for our customer, and it no longer shows in the renewals window of our portal.

VeeamONE is showing a warning, do we need re-import a license file?
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VeeamONE is showing warning about expiring support

Post by Vitaliy S. »

Hi Matthew,

What kind of warning does Veeam ONE show? If you've updated the license key, you need to re-import to Veeam ONE as well.

Thanks!
odge
Veeam ProPartner
Posts: 76
Liked: 7 times
Joined: Apr 14, 2011 3:20 pm
Full Name: Matthew Ogden
Contact:

Re: VeeamONE is showing warning about expiring support

Post by odge »

I think the answer is then: you need to import a renewal license file? (And I've forgotten that), we paid for it last week (to distributor), so I'm guessing we just haven't been sent the license file yet.
Vitaliy S.
VP, Product Management
Posts: 27055
Liked: 2710 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VeeamONE is showing warning about expiring support

Post by Vitaliy S. »

Yes, you got it right.
Post Reply

Who is online

Users browsing this forum: No registered users and 12 guests