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tsjeff
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Error exporting server logs - Case 00220972

Post by tsjeff »

When attempting to export server logs from all servers, I receive an error for one of the servers:
Failed to resolve the log folders: Error code 0x80070583 Cannot initialize COM runtime
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veremin
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Re: Error exporting server logs - Case 00220972

Post by veremin »

So far I haven’t heard about similar issues, so, let’s wait and see what support team says about it.

Just a guess – I’m wondering whether the problem server is even accessible. Thanks.
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tsjeff
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Re: Error exporting server logs - Case 00220972

Post by tsjeff »

v.Eremin wrote:Just a guess – I’m wondering whether the problem server is even accessible. Thanks.
The server is accessible. It's running multiple VMs, and I'm able to connect to the admin share and to the Hyper-V MMC with the right credentials.
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foggy
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Re: Error exporting server logs - Case 00220972

Post by foggy »

Jeff, have you tried to rescan it from the Veeam console (Backup Infrastructure > right-click the server > Rescan)?
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