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davida
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State of Backup & Replication Server is not equal to "Connec

Post by davida »

Case ID : 00430093

Since upgrading veeam one to V7, I receive alarms every minutes with :

Object: VEEAM
Object Type: Backup Server
Parent Object:
Status: Error
Alarm: Veeam Backup & Replication Server connection failure
Time: 17/08/2013 1:00:50 AM
Details: State of Backup & Replication Server is not equal to "Connected"

and then

Object: VEEAM
Object Type: Backup Server
Parent Object:
Status: Reset/resolved
Alarm: Veeam Backup & Replication Server connection failure
Time: 17/08/2013 1:01:10 AM
Details: All alarm metrics are back to normal

This has been happening all day and couldn't figure out what change since the upgrade.
Vitaliy S.
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Re: State of Backup & Replication Server is not equal to "Co

Post by Vitaliy S. »

Hello David,

What is the backup version you're using? Is it also a v7 installation?

Thank you!
davida
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Re: State of Backup & Replication Server is not equal to "Co

Post by davida »

Yes Version 7.

In Veeam Monitor client under Data Protection View, the Veeam Server just disconnect and reconnect every minute.

Regards

David
Vitaliy S.
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Re: State of Backup & Replication Server is not equal to "Co

Post by Vitaliy S. »

Ok, let's see what our support team can say after reviewing the log files.
bobdigby
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Re: State of Backup & Replication Server is not equal to "Co

Post by bobdigby »

I have upgraded both my Veeam B&R and Veeam One today to version 7 and have exactly the same problem with Veeam one repeatedly reporting "State of Backup & Replication Server is not equal to "Connected" I have restarted the Server and no difference it is still reporting the problem but luckily my backups are running fine.

OP did you get this sorted?

Kind Regards

Bob
Vitaliy S.
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Re: State of Backup & Replication Server is not equal to "Co

Post by Vitaliy S. »

Hello Bob, as far as I know our support team should have a hotfix for this issue, so please contact them directly to obtain it. Thank you!
bobdigby
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Re: State of Backup & Replication Server is not equal to "Co

Post by bobdigby »

Thanks Vitaliy I spoke to support today and they fixed it with a few lines of SQL commands. Apparently the latest ISO on the downloads pages has the fix built in which should prevent people seeing this issue.

Regards
Vitaliy S.
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Re: State of Backup & Replication Server is not equal to "Co

Post by Vitaliy S. »

Yes, we have updated the ISO image on our website to address this issue. Glad that you're up and running now.
mike5719
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Re: State of Backup & Replication Server is not equal to "Co

Post by mike5719 »

Hi,
I'm getting the same errors after upgrading to 7.
Can someone post the SQL commands that was mentioned to fix the problem?
Thanks
Vitaliy S.
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Re: State of Backup & Replication Server is not equal to "Co

Post by Vitaliy S. »

Hi Mike,

To the best of my knowledge you should also replace a couple of files, so please contact our tech guys directly.

Thanks!
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