Host-based backup of VMware vSphere VMs.
Post Reply
burians
Influencer
Posts: 10
Liked: never
Joined: Sep 27, 2013 6:43 am
Full Name: burians
Contact:

Veeam restore 7.0 does not work after upgrade

Post by burians »

hello,

After migrating from version 6.5 to 7.0, we can not restore. we restore the message veeam No. Have Been mounted disks (but veeam kb says to reboot the veeam server. But it does not work for this version apparently, because after several reboot, it is always the same.

A patch is available? :?:
foggy
Veeam Software
Posts: 21072
Liked: 2115 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by foggy »

It is not quite clear what is the problem you are experiencing. Could you please clarify what type of restore are you using? What is the exact error message you get (if any)? What KB article are you referring to? Thanks.
burians
Influencer
Posts: 10
Liked: never
Joined: Sep 27, 2013 6:43 am
Full Name: burians
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by burians »

foggy wrote:It is not quite clear what is the problem you are experiencing. Could you please clarify what type of restore are you using? What is the exact error message you get (if any)? What KB article are you referring to? Thanks.

Hello,

Sorry, for my english :) (french guy)

So. (solution veeam, but for 5.0 and does not work for 7.0) ==> http://www.veeam.com/kb1003

After migrating from 6.5 to 7.0 restoration guest os windows files no longer works.
we have this message.
On my first research after veeam gives the solution but veeam 5.0 ..

Image
burians
Influencer
Posts: 10
Liked: never
Joined: Sep 27, 2013 6:43 am
Full Name: burians
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by burians »

Your support case number is 00451862.
veremin
Product Manager
Posts: 20284
Liked: 2258 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by veremin »

Hi, Burians. Previously there have been users that reported about the same issue; so, you might to take a look at what was suggested by them. Thanks.
burians
Influencer
Posts: 10
Liked: never
Joined: Sep 27, 2013 6:43 am
Full Name: burians
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by burians »

v.Eremin wrote:Hi, Burians. Previously there have been users that reported about the same issue; so, you might to take a look at what was suggested by them. Thanks.
Hello,

unfortunately this solution does not work for me.

Code: Select all

To work around these problems, follow these steps:
1) Start Registry Editor.
2) Visit the following registry key: “HKLM\SYSTEM\CurrentControlSet\Services\FsDepends”
3) Under the “FsDepends” key, change REG_DWORD value “Start” from “3” to “0”
4) Restart the computer

after reboot forever =>


Image
veremin
Product Manager
Posts: 20284
Liked: 2258 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by veremin »

Ok, then, let’s wait and see what support team says about this issue, since it seems that log investigation is required here. Thanks.
Vitaliy S.
VP, Product Management
Posts: 27120
Liked: 2721 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: Veeam restore 7.0 does not work after upgrade

Post by Vitaliy S. »

While waiting for the support answer you can also try using Other OS restore wizard, might help to resolve your issue.
Post Reply

Who is online

Users browsing this forum: No registered users and 91 guests