Agent-based backup of Windows, Linux, Max, AIX and Solaris machines.
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danswartz
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Full Name: Dan Swartzendruber
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Odd warning message

Post by danswartz »

On vacation for 2 weeks so my nightly backup of win10 workstation failed as expected. When I got back, ran manually, and consistently get an odd message if I rescan (but the backup seems to work):

7/6/2022 11:43:52 AM :: Cannot connect to XXX Details: Unable to remove temporary folder from XXX.

Case 05520302.

I've seen forum posts that this is harmless, but why is it happening, and how, if possible, can I stop this?
HannesK
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Full Name: Hannes Kasparick
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Re: Odd warning message

Post by HannesK »

Hello,
I found one case, where rebooting the machines where the agent is running solved it. But instead of guessing, I suggest to continue working with support to find out the real reason.

Best regards,
Hannes
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