Barcodes not appearing

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Barcodes not appearing

Veeam Logoby CraigT » Tue Jan 03, 2017 11:48 am

Hi - I am using an MSL2024 G3 Library and barcoded tapes. When I inventory the library in Veeam the barcodes don't appear The tapes just show as Tape 1, tape 2 etc), although if i access the same library using HP L&TT or Backup Exec they do. Googling says that I need to Import the tapes from the Veeam GUI but that option is greyed out - any ideas?
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Re: Barcodes not appearing

Veeam Logoby v.Eremin » Wed Jan 04, 2017 10:45 am

Are those tapes clean or have been written by 3-party solution previously? In the latter case, try to erase them, using backup console.

If that does not help, kindly, reach our support team for further assistance.

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