cannot write to multiple drives

Everything about backing up to tape

cannot write to multiple drives

Veeam Logoby DDIT » Sat Oct 15, 2016 1:40 pm

Hi

Apologies for not including a ticket number. Firstly, it's the weekend and I'm not at work - just want to ask this question. Also, I've had so many issues with tape functionality in Veeam I've lost track of what has been logged and what hasn't.

Anyway, the latest issue is I have two separate jobs targeting two separate medial pools, configured to pick tapes from two separate libraries.

One library is a single-drive Quantum Superloader. The other is a standalone IBM tape drive.

I have both jobs running but one is "waiting for tape resource availability". What does that mean if everything is separate?

Regards
DDIT
Enthusiast
 
Posts: 27
Liked: 3 times
Joined: Thu Oct 29, 2015 5:58 pm
Full Name: Michael Yorke

Re: Cannot write to multiple drives???

Veeam Logoby DDIT » Sat Oct 15, 2016 8:49 pm

sorry, realised my topic subject is misleading - it should be "cannot write to multiple drives"
DDIT
Enthusiast
 
Posts: 27
Liked: 3 times
Joined: Thu Oct 29, 2015 5:58 pm
Full Name: Michael Yorke

Re: Cannot write to multiple tapes???

Veeam Logoby DDIT » Sun Oct 16, 2016 6:31 am

ok, so the job running on the standalone drive is a once-a-month backup of a NAS share (around 3.5TB of small files). The job will need 3 LTO5 tapes to complete. Due to the size of the job and the speed it runs it will take 3-5 days. Thats fine.

However, after 40 hours it now reports that tape 1 is full and to insert a blank tape, as expected. meanwhile, my other regular(nightly) job is still waiting - there is no way to "promote" it to run now.

If Veeam can only run one job at once (despite targeting separate drives, pools, tapes etc) then we can never run the NAS job as it simply takes too long and will impact our regular job schedule.
DDIT
Enthusiast
 
Posts: 27
Liked: 3 times
Joined: Thu Oct 29, 2015 5:58 pm
Full Name: Michael Yorke

Re: Cannot write to multiple tapes???

Veeam Logoby DDIT » Sun Oct 16, 2016 10:06 am

urgh! this problem got stranger and stranger. so i cancelled my NAS job expecting my regular job to start. no, that then gave the same message about waiting for tape resources. what!? its a different job, different pools, etc. so i stopped that job. waited for it to mark as failed. then started it again. same message - it was waiting for a tape from a drive that job had never referenced before! i thought 'great, all my tape jobs are hosed!'.

i reviewed all the settings then recalled that when Veeam support were remotely connected on friday they changed my regular backup tape job to target a different pool (this was to attempt a fix an issue in #01927063. thankfully i have now reverted the settings and my regular job is working as normal.

Grrr to Veeam support. i think i'm entitled to a free upgrade to Ent Edition for this inconvenience ;-)

ps: sorry fir the ranting first post - i hope you appreciate how baffled and confused I was.
DDIT
Enthusiast
 
Posts: 27
Liked: 3 times
Joined: Thu Oct 29, 2015 5:58 pm
Full Name: Michael Yorke

Re: cannot write to multiple drives

Veeam Logoby v.Eremin » Mon Oct 17, 2016 10:48 am

Glad to hear that your confusion has been resolved.

You were right in saying that with the given settings two jobs are totally independent from each other and should not be connected any how. And that's what you saw once the settings had been reverted to their original values.

Thanks.
v.Eremin
Veeam Software
 
Posts: 13266
Liked: 968 times
Joined: Fri Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin


Return to Tape



Who is online

Users browsing this forum: Bing [Bot] and 4 guests