The failures always report the message:
- Code: Select all
Microsoft SQL server hosting the configuration database is currently unavailable. Possible reasons are heavy load, networking issue, server reboot, or hot backup. Please wait, and try again later.
Error information: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.
The message is shown during a backup to tape job, and is also provided when trying to move tape medias between media pools (for example a media with expired data to the FREE media pool).
We have made a little investigation, and seen that the problem is always shown when the operation is not completed within 120 seconds, that should be the default client connection timeout values for odbc connections, but we are not able to find where the value can be modified for veeam to work properly.
We'd appreciate any hints.