The error is on a windows 10 Machine with the Agent doing a backup. I have logged a support request but it seems to be stalled Case #07304089
I get this error about 5 minutes into the job. I am only backup up the C: Drive.
Windows 10 is up to date and joined to a domain. The agent is up to date . No Disk or Network Issues . We back up about 30 Agents and all work fine except this.
The error is so vague and the machine was working fine and nothing on it has changed......
As Part of the support request I have already uploaded the logs and nothing came back that helped narrow it down or pointed us in the correct direction.
Code: Select all
4/06/2024 11:39:13 AM :: Error: Invalid packet size. Payload size: [576979436]. Allocation size: [1048832] Unable to retrieve next block transmission command. Number of already processed blocks: [16537]. Failed to download disk '48c5ed97-de64-4586-a6ac-6c5b621c1d05'. write: An existing connection was forcibly closed by the remote host Failed to upload disk. Skipped arguments: [EmulatedDiskSpec>]; Agent failed to process method {DataTransfer.SyncDisk}