backup job permanently canceling

[joho]

Hello everyone,
my veeam Backup agent (Windows 10, currently Veeam Agent Windows v5.0.3.4708)
Job cannot be deleted because it is permanently Canceling.
Even a new installation does not solve the problem.
Where is the file level job so I can delete it?

or another solution to delete/reanimate the old job?

Many Thanks
j

[Mildur]

Hi Jo

Welcome to the forum.
You can try to reset the configuration database. But you will loose the entire veeam agent configuration. Restore is still possible from older restore points.

https://www.veeam.com/kb2335

If you don‘t want to do that, then you must provide a support case number which is required for any technical issue.

Thanks
Fabian

[joho]

Hi Fabian,
thx i check it out

[joho]

ohoh,

the correct resolution is soooo easy

Thx Fabian
Best regards from the Blackforrest
Jo(erg)

[joho]

Backup is in Progress...

[Mildur]

You‘re welcome.
Let me know if it‘s successful now.

Best regards from switzerland

[joho]

Oh,
my neighbor!-)
fettich!
it works...

[Mildur]

Nice.
I‘m glad it worked out.