Cancel backup takes long

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Cancel backup takes long

Veeam Logoby omfk » Thu Jul 12, 2018 3:59 pm

HI there,

I have a backup job which got stuck during
12.07.2018 00:31:19 :: Creating VSS snapshot (already 18h)

I pressed Cancel but the process isn't stopping. How can I safely and quick cancel this job?

BR
FRank
omfk
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Re: Cancel backup takes long

Veeam Logoby Dima P. » Sun Jul 15, 2018 10:48 pm

Hello Frank,

Cancel takes longer than expected because something went wrong with VSS snapshot creation (as during cancel operation agent deletes the VSS snapshot). If this is not a one time issue and you see this behavior frequently please reach our support team to investigate the root cause. Cheers!
Dima P.
Veeam Software
 
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