Standalone backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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rmellonh
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Posts: 7
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Joined: Aug 22, 2019 11:33 am
Full Name: Rafael Mello
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Error install Veeam Agent Windows

Post by rmellonh » Sep 13, 2019 12:13 pm

Hello people.

I am having trouble installing Veeam Agent Windows.

When you start the service you get an error:

Code: Select all

[13.09.2019 08:46:50][INFO] Creating Installer Application instance.
[13.09.2019 08:46:50][INFO] Installer Application instance created.
[13.09.2019 08:55:44][INFO] InstallerEngine session started.
[13.09.2019 08:55:44][INFO] Stopping tray application.
[13.09.2019 08:55:44][INFO] Tray application stop procedure threw an exception, this can indicate error or tray application is not running.
[13.09.2019 08:55:44][ERROR] System.Threading.WaitHandleCannotBeOpenedException: Não existe manipulador do nome fornecido.
   em System.Threading.EventWaitHandle.OpenExisting(String name, EventWaitHandleRights rights)
   em Veeam.Setup.Endpoint.EndpointCore.TrayAppManager.Stop(IProgressReporter progressReporter)
[13.09.2019 08:55:44][INFO] Stopping exisitng services...
[13.09.2019 08:55:44][INFO] Service name: VeeamEndpointBackupSvc
[13.09.2019 08:55:44][INFO] Service process: Not specified
[13.09.2019 08:55:44][ERROR] System.Exception: No such service found.
   em Veeam.Setup.Common.Util.WindowsService.InitController()
   em Veeam.Setup.Common.Util.WindowsService.Create(String serviceName, String processName)
[13.09.2019 08:55:44][INFO] Service is not installed, skipping.
[13.09.2019 08:55:44][INFO] Exisitng services have been stopped.
[13.09.2019 08:55:44][INFO] Checking presence of Microsoft SQL Server 2012 System CLR Types...
[13.09.2019 08:55:44][INFO] Requested assembly: Microsoft.SqlServer.Types Version: 11
[13.09.2019 08:55:44][INFO] Requested assembly 'Microsoft.SqlServer.Types' version 11 is found in GAC, checking detailed version in registry...
[13.09.2019 08:55:44][INFO] Required version: 11.4.7001.0; Found version: 11.4.7462.6
[13.09.2019 08:55:44][INFO] Checking presence of Microsoft SQL Server 2012 SMO redist...
[13.09.2019 08:55:44][INFO] Requested assembly: Microsoft.SqlServer.Smo Version: 11
[13.09.2019 08:55:45][INFO] Requested assembly 'Microsoft.SqlServer.Smo' version 11 is found in GAC, checking detailed version in registry...
[13.09.2019 08:55:45][INFO] Required version: 11.4.7001.0; Found version: 11.4.7001.0
[13.09.2019 08:55:45][INFO] Checking presence of Microsoft SQL Server 2012 Local DB...
[13.09.2019 08:55:45][INFO] Requested 'InstanceAPIPath' registry key at the 'SOFTWARE\Microsoft\Microsoft SQL Server Local DB\Installed Versions\11.0\' path is found, Checking version.
[13.09.2019 08:55:45][INFO] Required version: 11.4.7001.0; Found version: 11.4.7001.0
[13.09.2019 08:55:45][INFO] Microsoft SQL Server 2012 Local DB upgrade is not required.
[13.09.2019 08:58:24][INFO] Starting services...
[13.09.2019 08:58:25][INFO] Service name: VeeamEndpointBackupSvc
[13.09.2019 08:58:25][INFO] Service process: Not specified
[13.09.2019 08:58:25][INFO] Starting service...
[13.09.2019 09:03:25][ERROR] [InteractionMessage]Failed to start service ‘VeeamEndpointBackupSvc'. 
Click Retry to attempt to start the service again. Click Cancel to continue installation without starting the service.
[13.09.2019 09:03:37][ERROR] [InteractionMessage]Returned result Cancel
[13.09.2019 09:03:37][ERROR] System.ServiceProcess.TimeoutException: Tempo limite expirou e a operação não foi concluída.
   em System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
   em Veeam.Setup.Common.Util.WindowsService.WaitForStableStatus()
   em Veeam.Setup.Endpoint.Core.WindowsServiceManager.ServiceActionLoop(Action serviceAction, String errorMessage)
   em Veeam.Setup.Endpoint.Core.WindowsServiceManager.StartService(WindowsServiceConfiguration service)
   em Veeam.Setup.Endpoint.Core.WindowsServiceManager.StartSuiteServices(IProgressReporter progressReporter)
   em Veeam.Setup.Endpoint.Core.InstallerEngine.Install(IProgressReporter progressReporter)
[13.09.2019 09:03:37][ERROR] Installation failed.
[13.09.2019 09:03:37][INFO] InstallerEngine session completed. Result = Failed


Any tips?

HannesK
Veeam Software
Posts: 3823
Liked: 459 times
Joined: Sep 01, 2014 11:46 am
Location: Austria
Contact:

Re: Error install Veeam Agent Windows

Post by HannesK » Sep 16, 2019 6:06 am

Hello,
please understand that the forum does replace support... please have a look on the forum rules and post the case number here for reference

Best regards,
Hannes

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