danoarx wrote:BTW I am a customer of Veeam Backup and Replication since a couple of years and I worked with your support to fix alot of issues with it a couple of years ago. But for this Veeam Endpoint, I am not getting that good support.
There cannot really be a comparison between support quality for paid and free product... because as per our support policy, there is no response SLA (or even response guarantee) for free products. And for beta code, there is no support at all (whether it is paid or free product). However, each and every beta support case is reviewed by the Quality Control team. In fact, they go directly to them - so you will only get response from support if QC needs to collect more information (however at this point, most of the reported issues are already known).