Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)
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csmall
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Full Name: Colin Small
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Microsoft SQL Failover Cluster Protection Group

Post by csmall » Aug 10, 2018 3:33 pm

When attempting to create a new protection group for a SQL server failover cluster, testing the credentials fails with the error:

Code: Select all

Checking Windows credentials Error: RPC connection failed
I have ruled out firewalls and services running on the nodes in the cluster. I see no network issues that would prevent them communicating properly.

The account being used is a local admin on the sql cluster nodes. I also tried using a domain admin account to rule out permissions.

The protection group is pointed at the SQL cluster name object in AD per the Veeam documentation.

I have a support case open with Veeam and they want to collect logs but maybe someone here has already run into this?

Dima P.
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Re: Microsoft SQL Failover Cluster Protection Group

Post by Dima P. » Aug 10, 2018 3:39 pm

Hello Colin.

Looks like your configuration is correct, so please let support team investigate your debug logs and share you case ID for future reference. Thanks.

csmall
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Re: Microsoft SQL Failover Cluster Protection Group

Post by csmall » Aug 16, 2018 2:09 pm

This was human error. The object that was selected in AD was not the correct object for the cluster.

Dima P.
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Re: Microsoft SQL Failover Cluster Protection Group

Post by Dima P. » Aug 16, 2018 2:11 pm

Colin,

Understood, thanks for sharing the update. Cheers!

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