Restore complets successfully but BSOD on boot...

Backup agent for Microsoft Windows servers and workstations (formerly Veeam Endpoint Backup FREE)

Re: Restore complets successfully but BSOD on boot...

Veeam Logoby tomcek » Thu Dec 10, 2015 8:06 am

Hi Dima,

I have sent you a private message with a link to the recovery log in my dropbox.

I have VEB installed yesterday on second Windows 10 machine. The Recovery Media was the same USB device but created on the windows 10 machine. Backup and Restore went fine. First reboot without any problems.

An additional test on the Windows 7 machine I can not do, because it´s my PC for daily work.

Is there anything else I can do?

Best regards, Tom
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Thu Dec 10, 2015 2:20 pm

Thanks Tom! I got the logs and forwarded them to QA team for investigation. I'll follow up once I hear back anything.
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Sat Dec 12, 2015 11:54 pm

Hi Tom,

We checked your logs and it seems that BSOD was caused by wrong drivers being injected after recovery. That’s might happen when recovery media was created on another machine or you are performing recovery to a dissimilar hardware.

Try to uncheck “Inject drivers” (Recovery Media > Tools > Load Drivers) option before performing a recovery

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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby oliver.siems » Mon Dec 14, 2015 8:03 am 1 person likes this post

I booted with recovery media into Commandline, I deleted c:\windows\system32\driver\pcw.sys and booted the pc into windows two times and everything was fine
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Mon Dec 14, 2015 10:47 pm

Hello and welcome to the forums Oliver.

Thanks for sharing – might be a good idea to run sfc /scannow afterwards.
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby tomcek » Mon Dec 21, 2015 8:24 am

Dima P. wrote:Hi Tom,

We checked your logs and it seems that BSOD was caused by wrong drivers being injected after recovery. That’s might happen when recovery media was created on another machine or you are performing recovery to a dissimilar hardware.

Try to uncheck “Inject drivers” (Recovery Media > Tools > Load Drivers) option before performing a recovery


Hi Dima, the recovery tool was made on the same machine :shock:
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Mon Dec 21, 2015 12:14 pm

tomcek,

According to the QA team, this might be caused by USB device driver collected during the recovery media creation. Have you tried the recovery with drivers being not injected from the disk as I recommended above?
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Jan1 » Tue Dec 29, 2015 3:19 pm

Hello,

My case:

Laptop Dell Latitude 5530, windows 7 prof

I did backup to change hard disk to SSD. Everything was perfect until I put laptop to docking station. Then I have BSOD.

Current situation:

Laptop without docking station works fine.
Laptop with docking station - BSOD

I hadn't time to do deep investigation so I remember only 0000007E error on BSOD
Any ideas ?

Jan
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Tue Dec 29, 2015 3:23 pm

Hi Jan,

Have you tried not to 'Inject these drivers into operating system while performing a bare metal recovery"? Can you share you recovery log?
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Jan1 » Mon Jan 04, 2016 5:42 am 2 people like this post

Hi,

I unchecked "Inject drivers" and now works fine.

Thanks!!

Jan
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Mon Jan 04, 2016 12:33 pm

Awesome - thanks for the heads up and have a happy New Year!
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[MERGED]: Blue Screen BSOD when restoring to vmware VMDK

Veeam Logoby jasonb225 » Thu Jan 07, 2016 3:35 pm

I'm attempting to restore a windows 7 64-bit workstation to ESXi 5.5 vmdk format. I'm able to export the disk to a datastore, create a new vm, and attach the exported Virtual disk file to the newly created vm. Problem is I get a blue screen when booting.
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Dima P. » Thu Jan 07, 2016 7:54 pm

Hi Jason,

Kindly, check this KB article. Thanks.
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Gostev » Fri Jan 08, 2016 12:22 am

Your issue is basically the reason why this functionality is called "Export" as opposed to "Restore". It is merely an export into a different format, while what you are trying to do is called P2V conversion, which requires additional steps (particularly around drivers) to be performed on a system partition.
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Re: Restore complets successfully but BSOD on boot...

Veeam Logoby Delo123 » Fri Jan 08, 2016 9:27 pm

There are some great Tools available to inject Drivers after Mainboard swap (what you practically are doing).
You should have replaced custom ide/scsi drivers with default Microsoft to be able to boot the vm. To do it now you would Need of of those adaptive restore tools!
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