Just to note recently had similar issues with McAfee AV and VSS Snap creation hanging on Windows 10 also.
Resolved initially by my manually whitelisting components, then by subsequent definition update.
I'd say the onus is definitely on the AV software companies not to break legitimate system components and commercial software with their updates.
Microsoft, NetApp, Symantec, Veeam, Veritas and VMware certified professional
MCTS, MCSE, NCDA, NCIE-BR, ASC, SCS, VMTSP, VTS, VCP