Veeam EP backup won't boot

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Veeam EP backup won't boot

Veeam Logoby adwaisner1991 » Fri Aug 10, 2018 1:30 pm

Hi I'm attempting to use a recovery image to restore a Windows Surface Pro 4. The image was pulled from a different device and is being applied to a new Surface Pro. It will boot from USB into the recovery media and has no problem running the recovery. I get no errors and I've made sure I've unchecked "Inject Device Drivers". Before I had this checked it would boot to a BSOD after the recovery ran. Now with it unchecked it will automatically boot to UEFI regardless of the boot sequence. Is there anything I can do to bypass this?
adwaisner1991
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Re: Veeam EP backup won't boot

Veeam Logoby Dima P. » Fri Aug 10, 2018 3:55 pm

Hello adwaisner1991.

How recovery was performed? Did you erase existing disk layout?

The image was pulled from a different device and is being applied to a new Surface Pro.

Are you saying that backup file was taken from another machine (or Recovery Media was created on another host)? Thanks.
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Re: Veeam EP backup won't boot

Veeam Logoby adwaisner1991 » Fri Aug 10, 2018 3:58 pm

Yes I reformatted the disk through Veeam Create Media program. The backup file was taken from the users original surface pro and is being applied to a new surface pro.
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Re: Veeam EP backup won't boot

Veeam Logoby Dima P. » Fri Aug 10, 2018 4:09 pm

Did you restore all partitions including the EFI partition (Apply disk layout option was used)?

Image
Dima P.
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Re: Veeam EP backup won't boot

Veeam Logoby adwaisner1991 » Fri Aug 10, 2018 4:35 pm

That worked thank you very much!
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