Backup to USB fails, Veeam thinks it's local storage

[VimExtreme]

Hello everyone,

I'm really confused by the Veeam Support Forum policies and I hope I managed to get everything correct: Here[1], it says that I "must reference the support case ID", but also lists cases where "(i)t is better to post your question here instead of opening a support case".

Ok, so I opened a case here: Case #04797630

Anyway, the question I have is the following:

I tried to create a backup job for my Debian 10 system. I added a name, set the mode to "file level backup", added a few directories (~/.config, ~/documents, ~/.gnupg), went to destination and selected "local" as I want to backup to my 1.5TB extrenal hard disk. I set the location to something like

Code: Select all

/media/username/Seagate Expansion Drive/backup/

When I then click "next", the backup agents states the following error message:

The destination path resides on volume (/dev/mapper/NBSkuta--vg-root) that
is selected for backup. Please either choose a non-local destination (CIFS/
USB/NFS) or exclude /home/username/.config.

I have no idea why the agent thinks that it was not USB, but local.

Can anybody help me out here?

Thanks a lot in advance!

[1] veeam-backup-replication-f2/rules-of-po ... -t755.html

[PTide]

Hi,

That's a UI glitch for sure, and it will be fixed.
You can easily create a backup job pointing at USB storage via CLI.

Thank you for reporting that

[VimExtreme]

Oh, wow, thank you for your reply.

I will try to setup the backup via CLI ... never done that before, but I'll give it a shot.

Have a nice week!

[VimExtreme]

I tried to access the backup via CLI and got the same error:

Code: Select all

[...]
[10.05.2021 11:30:38.826] <140106158839552> lpbcore|     Initializing file backup filter.
[...]
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|       /home/<username>/.config --> /
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|       /home/<username>/.gnupg --> /
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|       /home/<username>/.gnome2 --> /
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|       /home/<username>/.gnome --> /
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|     Initializing file backup filter. Failed.
[10.05.2021 11:30:38.827] <140106158839552> lpbcore|   Enumerating backup objects. Failed.
[10.05.2021 11:30:38.827] <140106158839552> lpbcore| BackupJobPerformer: Creating backup. Failed.
[10.05.2021 11:30:38.827] <140106158839552> vmb    | [SessionLog][error] Failed to perform backup.
[10.05.2021 11:30:38.829] <140106158839552> vmb    | [SessionLog][error] File not found.
[10.05.2021 11:30:38.832] <140106158839552> vmb    | [SessionLog][error] Failed to retrieve mount point for [/home/<username>/.git].
[10.05.2021 11:30:38.835] <140106158839552> vmb    | [SessionLog][error] Processing finished with errors at 2021-05-10 09:30:38 UTC.
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| ERR |File not found.
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in static util::CFileInfo util::CFileInfo::getInfoForFile(const astr&, bool) at /mnt/Sources/CommonLib/util/FileInfo.cpp:97
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:Can't get info for file [/home/<username>/.git].
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in static util::CFileInfo util::CFileInfo::getInfoForFile(const astr&, bool) at /mnt/Sources/CommonLib/util/FileInfo.cpp:109
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:CPathUtils: Failed to get type of [/home/<username>/.git].
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in static util::EFileType::type util::CPathUtils::getFileType(const astr&) at /mnt/Sources/CommonLib/util/PathUtils.cpp:276
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |Failed to retrieve mount point for [/home/<username>/.git]
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in void lpbcorelib::backup::CFileBackupFilter::FilterMountPoints(std::set<std::__cxx11::basic_string<char> >&, std::set<std::__cxx11::basic_string<char> >&) at /mnt/Sources/LPBCoreLib/lpbcorelib/backup/FileBackupFilter.cpp:276
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:CBackupObjectsEnumerator: Failed to enumerate backup objects.
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in void lpbcorelib::backup::CBackupObjectsEnumerator::EnumBackupObjects(std::__cxx11::list<boost::shared_ptr<lpbcorelib::backup::IBackupObject> >&, vmbplatform::model::IDbAccessorPtr) at /mnt/Sources/LPBCoreLib/lpbcorelib/backup/BackupObjectsEnumerator.cpp:113
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |Backup job has failed.
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |--tr:in virtual void lpbcorelib::backup::CBackupJobPerformer::execute() at /mnt/Sources/LPBCoreLib/lpbcorelib/backup/BackupJobPerformer.cpp:158
[10.05.2021 11:30:38.837] <140106158839552> lpbcore| >>  |An exception was thrown from thread [140106158839552].
[10.05.2021 11:30:38.843] <140106494555456> lpbcore| LpbManSession: Processing commands. ok.
[10.05.2021 11:30:38.843] <140106158839552> lpbcore| JOB STATUS: FAILED.
[10.05.2021 11:30:38.843] <140106158839552>        | Thread finished. Role: 'Volume backup job execution'.
[10.05.2021 11:30:38.844] <140106494555456> jobman | Application session has been finished.

[PTide]

Hi,

It doesn't look like the error is the same - this time it complaints about the source:

Code: Select all

Failed to retrieve mount point for [/home/<username>/.git].

It seems that you've chosen VolumeLevel backup and selected /home/<username> as a source. Is it a mountpoint, or just a directory on the local filesystem?

Thanks!