Auxiliary accounts in V4

[alex.talmage]

Hi All,

I've just been flicking through the "Whats New" document for v4 and noticed the new auxiliary accounts feature to improve throttling. I notice it states "Faster Sharepoint and Onedrive Backups". Does having auxiliary accounts not improve the impact throttling has on Exchange backups? If so, I'd be interested in the background around this.

TIA
Alex

[Polina]

Hi Alex,

The throttling mechanism works differently for Exchange and SharePoint. SharePoint connections get throttled when the frequency and number of requests from a single account per certain period of time exceed the threshold. That's why distributing the load between multiple backup accounts helps to prevent the 'overheating' of SharePoint and OneDrive connections.

Exchange connections get throttled per mailbox, i.e. when the number of requests to a certain mailbox exceeds the limit. And to reduce throttling risks when processing Exchange data, VBO detects when a mailbox gets 'hot' and switches between mailboxes allowing to cool down the 'hotter' ones.

Thanks!

[Helferlein]

Hi all.

I just added three auxiliary accounts. What to do next?
Or is this just a set and forget task?

I do not see any option, where to connect those users whithin a backup job or within the repository...

Thanks

[Polina]

Hi Peter,

It's just set and forget. If the pool of accounts is configured correctly (i.e. all passwords are set) it'll be automatically used for any SharePoint or OneDrive job.

Note though, that 3 accounts might be not enough (throttling errors still may occur). We recommend adding at least 8 accounts per each proxy that handles SharePoint/OneDrive jobs for a given organization.

Thanks!

[Helferlein]

Thanks Polina.

I just added 8 accounts and the Sharepoint Job that took usually around 5-6 hours takes now 50 minutes
Cool stuff..

Big thanks to Veeam!

Regards

[ericstar]

Hi Peter,

Can I ask what's the "size of SharePoint data" & "number of SharePoint sites" you've got used to spend 5-6 hours and now took 50 mins to complete the backup job, after applying the auxiliary account backup feature? How many auxiliary accounts you've created to achieve this ? We would like to create a similar test case to verify this at my side.

Thanks!

[Helferlein]

Hi Eric.

The OneDrive Job consists of around 700 Objects and the Sharepoint Job around 300.
The Repository size of the OD job is 2.5TB and the repository of the SP Job is 2TB.

Every night every job actually only transfers around between 800MB up to 5GB.

But some sharepoint/onedrive sites took sometimes hours to search trough.

Now I have implemented 8 account as Polina recommend and both job run between 40 minutes up to 2 hours. But not 5 to 6 hours anymore as before.
Perhaps I will add some more accounts to check if it could speed up even more.

Regards
Peter

[alex.talmage]

Hi Alex,

The throttling mechanism works differently for Exchange and SharePoint. SharePoint connections get throttled when the frequency and number of requests from a single account per certain period of time exceed the threshold. That's why distributing the load between multiple backup accounts helps to prevent the 'overheating' of SharePoint and OneDrive connections.

Exchange connections get throttled per mailbox, i.e. when the number of requests to a certain mailbox exceeds the limit. And to reduce throttling risks when processing Exchange data, VBO detects when a mailbox gets 'hot' and switches between mailboxes allowing to cool down the 'hotter' ones.

Thanks!

Excellent explanation, thanks Polina!