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Joined: Feb 12, 2023 12:47 pm
Full Name: Anthony Mio

WSACancelBlockingCall on restores

Post by diprima »

When performing a restore from our cloud service provider we are receive the following Error: Unable to read data from the transport connection: A blocking operation was interrupted by a call to WSACancelBlockingCall.

We are told that it is due to an appliance in our network but I am assured by our network team that all ports are open and there is no packet filtering enabled that would cause this.
We were given this article

Our internal server is on VMWARE , I also built an AZURE VM and still seeing the same issue. Restore on small amount of data will work but larger items such as a full mailbox will eventually fail.
Product Manager
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Full Name: Fabian K.
Location: Switzerland

Re: WSACancelBlockingCall on restores

Post by Mildur »

Hi Anthony

Are you trying to restore VB365 data over cloud connect connection? Have you talked to your cloud provider about this issue?

I recommend to open a case with our customer support. Maybe your cloud provider must be included too, because their logs are required for a full picture.

Please let us know the case number for this technical issue as requested in red letters when you created this topic. Without a case number, this topic could be deleted by a mod.

Product Management Analyst @ Veeam Software
Mike Resseler
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Full Name: Mike Resseler
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Re: WSACancelBlockingCall on restores

Post by Mike Resseler »

Fabian is correct.

Just for my information, how long was the restore busy?
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