Comprehensive data protection for all workloads
Post Reply
X-POSE
Novice
Posts: 5
Liked: never
Joined: Aug 03, 2011 4:45 am
Contact:

Backing up Veeam / vCentre Physical Machine

Post by X-POSE » Aug 03, 2011 5:00 am

Hi All,

We are having an issue with a physical server which hosts Veeam Backup and Replication and vCentre. I have installed ShadowProtect on the physical - however when running the SP backup - it constatly fails with:

Code: Select all

03-Aug-2011 14:41:19	service	199	try snapshot by  VSNAP API directly
03-Aug-2011 14:41:19	service	302	Cannot take snapshot. Error: The request is not supported. 0x80070032(2147942450). Method:  VSNAP API directly. Volumes count: 2.
We have 3 servers, 2 of which are running ESXi 4.1. The physical runs 2008 R2. Veeam backups are scheduled to run on an hourly basis between 8pm-6am and a replication job runs at night.

I have been in touch with ShadowProtect - and they have asked:
Is the Veeam CDP replication enabled? If so, that is your issue. Veeam backup and ShadowProtect are fine, but the CDP component – no.
Does anyone know if there are any issues running SP to backup a Veeam server? Any help would be much appreicated.

Cheers, Nigel.

Gostev
SVP, Product Management
Posts: 25122
Liked: 3685 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Veeam / vCentre Physical Machine

Post by Gostev » Aug 03, 2011 8:47 am

There is no such thing as Veeam CDP replication component. We do not provide CDP replication. What we call near-CDP or SmartCDP is regular backup or replication job with schedule set to run very often (e.g. every 5 minutes). Thanks.

rbrambley
Veeam Software
Posts: 463
Liked: 55 times
Joined: Jun 16, 2009 1:23 pm
Full Name: Rich Brambley
Contact:

Re: Backing up Veeam / vCentre Physical Machine

Post by rbrambley » Aug 03, 2011 11:55 am

Looks like the problem is with the "VSNAP" command. I've run into this in the past with P2Vs. VMware has a KB here - http://kb.vmware.com/selfservice/micros ... Id=1006603

I'm not familair with Shadow Protect. Is it making a VM backup copy of the Veeam Server?

X-POSE
Novice
Posts: 5
Liked: never
Joined: Aug 03, 2011 4:45 am
Contact:

Re: Backing up Veeam / vCentre Physical Machine

Post by X-POSE » Aug 03, 2011 11:54 pm

All,

This has been resolved, I just removed the System Reserved (BitLocker) partition from the ShadowProtect backup.

Tested a restore and it was fine.

Cheers.

Gostev
SVP, Product Management
Posts: 25122
Liked: 3685 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Backing up Veeam / vCentre Physical Machine

Post by Gostev » Aug 04, 2011 8:59 am

Thanks for the update and boo ShadowProtect support for trying to blame Veeam for their own issue :)

X-POSE
Novice
Posts: 5
Liked: never
Joined: Aug 03, 2011 4:45 am
Contact:

Re: Backing up Veeam / vCentre Physical Machine

Post by X-POSE » Aug 04, 2011 11:36 am

No Probs... LOL

Post Reply

Who is online

Users browsing this forum: pudaltsov and 47 guests