Building VMs list error when trying to test guest interactio

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Building VMs list error when trying to test guest interactio

Veeam Logoby hasayeretFMG » Fri Jul 14, 2017 1:44 pm

Hi guys,

I am getting the following error when testing a guest interaction proxy: "Building VMs list error: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"
The guest interaction proxy I am trying to test is my proxy server on the target host where the replication will be sitting on but I am also getting the same message when I am testing the local Veeam server.
It all started because I see "failed to inject guest runtime using guest interaction proxy, failing over to backup server" message.

Any idea what's going on?
I am using B&R 9.5 update 2 enterprise plus edition
hasayeretFMG
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Re: Building VMs list error when trying to test guest intera

Veeam Logoby hasayeretFMG » Fri Jul 14, 2017 2:45 pm

Update: The reason I received the error message was because for some reason the VM was missing from the job and the VM list was empty.
However, I am still trying to figure out how come I am still getting the "failed to inject guest runtime using guest interaction proxy, failing over to backup server" message.
I am still able to run the job but it's awfully slow and I suspect this message has something to do with it.

Thoughts?
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Re: Building VMs list error when trying to test guest intera

Veeam Logoby kkroft » Tue Oct 17, 2017 3:13 pm

Did you ever figure this out?
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Re: Building VMs list error when trying to test guest intera

Veeam Logoby v.Eremin » Tue Oct 17, 2017 4:39 pm

Kent, for further investigation it might be worth reaching our support team, as the OP didn't provide solution or support ticket number. Thanks.
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