Some times when we do al file-level restore from the Veeam Enterprise Manager we get a error message in gui that says "Failed to pack restored files".
When i look in the logging Svc.VeeamBES i see the following messages:
Code: Select all
[01.02.2024 10:08:10.844] <31> Error (3) Cannot delete temp directory. Path: [D:\Temp\vbr_a5422017]
[01.02.2024 10:08:10.844] <31> Error (3) Access is denied (System.UnauthorizedAccessException)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Common.LongPathFileInfo.Delete(String longPath)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Common.LongPathDirectoryInfo.Delete(String path, Boolean removeReadOnlyAttribute)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Common.LongPathDirectoryInfo.Delete(String path, Boolean removeReadOnlyAttribute)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CTmpFolder.Dispose()
[01.02.2024 10:08:10.844] <31> Error (3) Failed to zip folder 'D:\Temp\vbr_a5422017' to file 'D:\WebRestore\FLR_20240201_083624.zip' (System.Exception)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFLRestoreHelper.ZipFolder(String folderPath, String zipFilePath)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFileLevelRestorer.CompleteRestore(CFileRestoreDbSession restoreDbSession, CFlrRestoreTaskLogBuilder logBuilderOrNull)
[01.02.2024 10:08:10.844] <31> Error (3) The system cannot find the path specified (System.ComponentModel.Win32Exception)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Common.WinAPIWrappers.NativeFile.Open(String path, FileMode mode, FileAccessProvider access, FileShare share, NativeFileAttributes attributes)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Common.LongPathFileSystemInfo.GetLastWriteTime()
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFLRestoreHelper.ZipFolderRecursive(ZipArchive zipArchive, LongPathDirectoryInfo directory, LongPathDirectoryInfo rootDirectory)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFLRestoreHelper.ZipFolderRecursive(ZipArchive zipArchive, LongPathDirectoryInfo directory, LongPathDirectoryInfo rootDirectory)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFLRestoreHelper.ZipFolderRecursive(ZipArchive zipArchive, LongPathDirectoryInfo directory, LongPathDirectoryInfo rootDirectory)
[01.02.2024 10:08:10.844] <31> Error (3) at Veeam.Backup.Enterprise.Core.CFLRestoreHelper.ZipFolder(String folderPath, String zipFilePath)
Is there a option to not use the default windowszip tool but a tool like winrar? Because when i do a manual restore and zip the files with winrar it works.
Regards,
Erwin