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danilo.sevilla
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Error

Post by danilo.sevilla »

Hi there. Sorry by my english because i don't speak english very well.
I'm trying to make a Backup of one VM of my ESX Server. I configure the task and i can communicate and validate the Veeam Backup Tool with the server, even i can see the content of my esx Server, but when a run the task for the backup, it fails. I'm trying to Backup only one disk (where no reside the Operative System).
Here's the message log of the task:

***************************************************************************************************************************
0 of 0 files processed

Total VM size: 400.00 GB
Processed size: 0.00 KB
Avg. performance rate: 0 KB/s
Backup mode: service console agent

Start time: 28/10/2009 10:48:28 a.m.
End time: 28/10/2009 10:48:50 a.m.

Retrieving file list
Failed to validate command "dd if="/vmfs/volumes/4a3fc1f3-4061b193-cf21-00215e6f0022/srvficheros01 - Windows Server/srvficheros01 - Windows Server .vmdk" count=1 bs=16384" feedback
/bin/dd if="/vmfs/volumes/4a3fc1f3-4061b193-cf21-00215e6f0022/srvficheros01 - Windows Server/srvficheros01 - Windows Server .vmdk" count=1 bs=16384 returned non-zero code
- dd if="/vmfs/volumes/4a3fc1f3-4061b193-cf21-00215e6f0022/srvficheros01 - Windows Server/srvficheros01 - Windows Server .vmdk" count=1 bs=16384/bin/dd: opening `/vmfs/volumes/4a3fc1f3-4061b193-cf21-00215e6f0022/srvficheros01 - Windows Server/srvficheros01 - Windows Server .vmdk': No such file or directory

***************************************************************************************************************************************************

Someone know the possible cause.
Regards.
DSV

Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: Error

Post by Vitaliy S. »

Hello Danilo,

Could you please make sure that you have this file presented on the datastore connected to your ESX host?
You can check that by using either FastSCP utility (browse to your ESX host) which is build-in to Veeam Backup and Replication console, or you can achieve that by using VMware Datastore browser:

vmfs/volumes/4a3fc1f3-4061b193-cf21-00215e6f0022/srvficheros01 - Windows Server/srvficheros01 - Windows Server .vmdk

Thank you

danilo.sevilla
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Re: Error

Post by danilo.sevilla »

Yes, the file exist in the ESX server, has 0.54KB size and the last modified date is 23 -jun - 2009. Previously i use the option in the VMWare Infrastructure Client ---> Relocate Virtual Machines Files; i don't know if this causes the problem. This is a test enviroment to implement this tool for backup tasks. But i can't continue my tests if can't resolve this issue. Any other idea ... please ...
Thank you so much Vitaliy

Vitaliy S.
Product Manager
Posts: 24243
Liked: 1859 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
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Re: Error

Post by Vitaliy S. »

Danilo,

Thank you for your information, please email us all the logs from Help|Support Information to support@veeam.com, so we could help you in resolving this issue.

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