Comprehensive data protection for all workloads
Post Reply
placebo398
Novice
Posts: 6
Liked: never
Joined: Jan 07, 2020 2:57 pm
Contact:

Failing to Install: Installation Interrupted Before Application Could Be Installed (Case #03998356)

Post by placebo398 »

Good Morning,

I have been trying to install Veeam Backup and Replication on my laptop to try and restore some files that are on another repository. The VM that had the original B+R console installed on it was one of the VMs that went down so I am trying to use another instance of B+R to access the files and restore them until we are able to get back up again.

However when I am attempting to install (doing the same thing that I did previously, just installing from the iso) I am getting the following error message: "Installation was interrupted before application could be installed. You need to restart the installer to try again."

But no matter what I try I still run into this same error message.

Here are the last few lines of the logs for the installer:

Code: Select all

 
[11.02.2020 07:43:33][INFO] Service is not installed, skipping.
[11.02.2020 07:43:33][INFO] Exisitng services have been stopped.
[11.02.2020 07:43:33][INFO] Installing Install-Stage prereqs...
[11.02.2020 07:44:59][INFO] Exception occurred (Veeam products installation section).
Info: System.Exception: Exception of type 'System.Exception' was thrown.
   at Veeam.Setup.Wizard.VmInstallStagePrereqEngine.Install()
   at Veeam.Setup.Wizard.PredefinedDialogs.VmInstallDialog.m_installWorker_DoWork(Object sender, DoWorkEventArgs e)
[11.02.2020 07:44:59][INFO] Starting services...
[11.02.2020 07:44:59][INFO] Services have been started.

Any ideas of anything else I can try?

Thanks!
Egor Yakovlev
Product Manager
Posts: 2581
Liked: 708 times
Joined: Jun 14, 2013 9:30 am
Full Name: Egor Yakovlev
Location: Prague, Czech Republic
Contact:

Re: Failing to Install: Installation Interrupted Before Application Could Be Installed (Case #03998356)

Post by Egor Yakovlev »

Try installing required components manually from the disk. I am quite sure one of them will fail for some reason(like SQL server doesn't like your laptop setup or some sort of that).
/Cheers!
samroy
Lurker
Posts: 2
Liked: 1 time
Joined: Nov 05, 2020 2:56 pm
Contact:

Re: Failing to Install: Installation Interrupted Before Application Could Be Installed (Case #03998356)

Post by samroy » 1 person likes this post

I had this issue because the installation was run from a networkd drive. I don't know why that is. Copied the files locally and everything went on smoothly. It might help someone out there. On Windows 10 1909 - VeeamBackup&Replication_10.0.1.4854_20200723
lunacite
Lurker
Posts: 1
Liked: 1 time
Joined: Nov 06, 2020 10:48 pm
Contact:

Re: Failing to Install: Installation Interrupted Before Application Could Be Installed (Case #03998356)

Post by lunacite » 1 person likes this post

I had this issue and it was because the Microsoft SQL folder under program files & program files(x86) was set as compressed.
Itchy
Lurker
Posts: 1
Liked: never
Joined: Jan 20, 2017 10:23 pm
Contact:

Re: Failing to Install: Installation Interrupted Before Application Could Be Installed (Case #03998356)

Post by Itchy »

In my case the installation path was too long ... old sql setup issue.

regards
itchy
Post Reply

Who is online

Users browsing this forum: Google [Bot] and 65 guests