glamic26 wrote:To be honest it find that backwards and frustrating that having discussed an issue in a support request the support team are not able to sufficiently recommend feature requests from customer support cases within their own company, and instead the customer has to open an account on a public forum to raise the issue, without any of the supporting ticket information.
If you provide the case ID along with your request, we will have access to all the information. One of the purposes of these forums is collection and discussion of feature requests. Posting here allows other community members, feeling that this or that feature is also relevant, to chime in and provide their vision, as well as makes it easier to keep similar requests together for demand estimation.
Anyway, thank you for this feedback, sounds reasonable. I also recommend looking at this Veeam ONE dashboard
that could be useful in this kind of troubleshooting.