Comprehensive data protection for all workloads
Post Reply
mixman
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 1:55 pm
Contact:

File Level Restore - Maintain Original File Timestamp

Post by mixman » Dec 03, 2010 3:04 pm

Is it possible to keep the original timestamp of the file being restored?

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Dec 03, 2010 3:23 pm

No, since restore is performed as regular file copy operation.

mixman
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 1:55 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by mixman » Dec 03, 2010 3:39 pm

I would like to request that as a new feature. I am pretty sure it is possible becuase if I copy a file from my windows desktop to a server, as a regular file copy operation, the original modified timestamp is maintained.

Thanks

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Dec 03, 2010 3:49 pm

Oh, I did not realize you are talking about modification date... that should not be modified.

mixman
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 1:55 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by mixman » Dec 06, 2010 3:58 pm

When I look at the properites of the file in the "Backup Browser", it has the correct original modified date.
When I actually do the restore, using "Copy To..." the restored file has today's modified date. I would expect to have the original modified date on the file.
Can you reproduce?

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Dec 06, 2010 4:40 pm

How exactly do you perform the restore? Do you use native Windows file level restore capabilities, or do you use multi-OS file level restore wizard and restoring through helper appliance? We will try to repro.

mixman
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 1:55 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by mixman » Dec 06, 2010 5:30 pm

Tools > File Level Restore > Microsoft Windows
Choose Virtual Machine
Choose Restore Point
..Opens "Backup Browser"
Right Click File > Copy To...
Copy File to Desktop, File has today's timestamp

mixman
Novice
Posts: 5
Liked: never
Joined: Nov 03, 2010 1:55 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by mixman » Dec 07, 2010 3:30 pm

We are using Windows 2008 R2 Datacenter

Bunce
Expert
Posts: 259
Liked: 8 times
Joined: Sep 18, 2009 9:56 am
Full Name: Andrew
Location: Adelaide, Australia
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Bunce » Dec 07, 2010 7:08 pm

We noticed this today when doing a file restore..

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Dec 08, 2010 12:28 am

We are looking into this...

MSoft
Influencer
Posts: 10
Liked: never
Joined: Oct 22, 2010 3:23 am
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by MSoft » Jan 27, 2011 1:53 am

Hi Gostev, I also need to restore files and retain the 'Date Modified' property. Any feedback on this issue? Thanks!

Vitaliy S.
Product Manager
Posts: 22999
Liked: 1557 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Vitaliy S. » Jan 27, 2011 10:32 am

Hello, this will be fixed in our next releases (not sure about the timeframe yet).

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Jan 28, 2011 7:49 pm

Chances are this will be addressed in the next update, version 5.0.2

kocher
Influencer
Posts: 12
Liked: never
Joined: Jun 30, 2011 11:46 am
Full Name: Kristian Kocher
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by kocher » Sep 22, 2011 8:59 am

Hi,
I'm having a similar problem.
I'm using veeam 5.0.2.230 and when doing a multi-os file level restore (from and to a linux server) I also have a modified time stamp on the files.
I could work around this problem by using ssh and tar but I could not find the root password for the appliance.

Are there any news concerning this feature or is there a way (an official way) to get that password?

Thanks,
Kristian

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Sep 22, 2011 9:22 am

Support can help with that. But have you considered enabling FTP option in the Multi-OS Wizard instead?

kocher
Influencer
Posts: 12
Liked: never
Joined: Jun 30, 2011 11:46 am
Full Name: Kristian Kocher
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by kocher » Sep 22, 2011 9:26 am

Yes I tried using ftp but it poses some problems when restoring entire folders since (from what i found) ftp has no option to dowload recursively.
Should I contact support concerning the password?

Vitaliy S.
Product Manager
Posts: 22999
Liked: 1557 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Vitaliy S. » Sep 22, 2011 9:39 am

Yes.

Sethbartlett
Expert
Posts: 282
Liked: 25 times
Joined: Nov 10, 2010 6:51 pm
Full Name: Seth Bartlett
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Sethbartlett » Sep 22, 2011 12:48 pm

You could use a file client like FileZilla.
Skype: Sethbartlett88 - Make sure to label who you are and why you want to add me ;)
Twitter: @sethbartlett
If my post was helpful, please like it. Sometimes twitter is quicker to hit me up if you need me.

jlsung
Influencer
Posts: 21
Liked: never
Joined: Sep 15, 2011 1:41 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by jlsung » Sep 26, 2011 9:09 am

With a FLR Linux, the permissions on folders are not kept.
The box « Preserve permissions and ownership » is checked. Only files have the right permissions...

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Sep 26, 2011 9:41 am

You should open a support case for investigation. Thanks.

kocher
Influencer
Posts: 12
Liked: never
Joined: Jun 30, 2011 11:46 am
Full Name: Kristian Kocher
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by kocher » Sep 29, 2011 4:07 pm

If you contact support they can give you the root password for the appliance and then you can easily get your files with ssh+tar. This way permissions, owners and timestamps are kept.

jlsung
Influencer
Posts: 21
Liked: never
Joined: Sep 15, 2011 1:41 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by jlsung » Oct 03, 2011 7:37 am

kocher wrote:If you contact support they can give you the root password for the appliance and then you can easily get your files with ssh+tar. This way permissions, owners and timestamps are kept.
I have access to the Appliance. Is it possible to install rsync on this appliance ?
I would like to use rsync for restore folders/files with rights, ACL, timestamp...

Vitaliy S.
Product Manager
Posts: 22999
Liked: 1557 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Vitaliy S. » Oct 03, 2011 8:37 am

It might be worth trying, however be aware that any package you try to deploy will not stay intact after you power off the appliance VM, as it boots from a RAM disk.

Gostev
SVP, Product Management
Posts: 24803
Liked: 3562 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Gostev » Oct 03, 2011 9:05 am

Have you considered using the FTP option?

jlsung
Influencer
Posts: 21
Liked: never
Joined: Sep 15, 2011 1:41 pm
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by jlsung » Oct 03, 2011 11:47 am

Vitaliy S. wrote:It might be worth trying, however be aware that any package you try to deploy will not stay intact after you power off the appliance VM, as it boots from a RAM disk.
Yes I know.
Do you know how to install the rsync package ?
Gostev wrote:Have you considered using the FTP option?
FTP don't preserve rights I guess.
From Veeam support, no fix will be available for the version 5.0.2.230.

Vitaliy S.
Product Manager
Posts: 22999
Liked: 1557 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by Vitaliy S. » Oct 03, 2011 12:13 pm

Unfortunately, I'm not a Linux guy at all. I guess the easiest way is to use Kristian's method above, as rsync would most likely require some additional software prerequisites to be deployed.

tsightler
VP, Product Management
Posts: 5421
Liked: 2243 times
Joined: Jun 05, 2009 12:57 pm
Full Name: Tom Sightler
Contact:

Re: File Level Restore - Maintain Original File Timestamp

Post by tsightler » Oct 03, 2011 2:18 pm

jlsung wrote:FTP don't preserve rights I guess.
FTP will preserve rights if you use a decent FTP client. For example lftp with the "mirror" option will duplicate all ownership, rights, and modification timestamps. The syntax for the lftp mirror command is:

Code: Select all

lftp -c 'open -e "mirror <remote_dir_path> <local_dir>/" <remote_site>' 
This is the fastest method to restore a large directory tree with Linux, especially if you use the "parallel" option for lftp as well.

Post Reply

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 11 guests