Opening a VeeamZIP *.vbk file locally (error) ...

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Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby Didi7 » Wed Aug 02, 2017 11:30 am

Hello,

this time I want to discuss a strange phenomena I already had several times. If I open VBR 9.5 and select 'FILES' on the left pane, I can browse to local files on our VBR Server and select a *.vbk backup made with VeeamZIP.

Then I get the following error ...

'Cannot open file from the remote host. Copy it locally or to a shared Folder first.'

Well, I browsed our VBR Server locally by selecting the VBR Server itself and opening drive D: and the subdirectories, where the *.vbk file is located. I selected the *.vbk file, right clicked on it and selected Open.

Double clicking the *.vbk file from outside VBR works and open the *.vbk VeeamZIP backup without a Problem.

Is that a known bug?

Regards,
Didi7
Using the most recent Veeam B&R in 9 different environments now and counting!
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby Dima P. » Wed Aug 02, 2017 6:46 pm

Hi Didi7,

Unfortunately, we know nothing about this behavior (except it does not look like expected). If possible, please submit a case to our support team and share the case Id in this thread. Thanks in advance.
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby Didi7 » Thu Feb 22, 2018 1:03 pm

Hello,

the same behavior also happens with Veeam B&R Free Edition v9.5 U3. Opening a *.vbk file within VBR 9.5 Free Edition results in an error message ...

'Cannot open file from the remote host. Copy it locally or to a shared folder first.'

Remember, the file is already local! Try it yourself guys!

Opening the *.vbk file from Windows Explorer successfully open the *.vbk and presents the restore options.

Best regards,
Didi7
Using the most recent Veeam B&R in 9 different environments now and counting!
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby foggy » Sun Feb 25, 2018 9:27 pm

Have you opened a case for this? Basically, the assumption is that it still tries to download the file to the temp folder, despite the fact it is already stored on this PC. Is there enough space on the disk where Veeam temp files are stored? Anyway, we will investigate, since in this particular case download is not required, the file is already stored locally.
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby Didi7 » Mon Feb 26, 2018 9:20 am

No, I haven't.

Regards,
Didi7
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby foggy » Thu Mar 01, 2018 11:50 am

This was confirmed as an issue that should be addressed in one of the following updates. Thanks for the heads up.
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Re: Opening a VeeamZIP *.vbk file locally (error) ...

Veeam Logoby Didi7 » Thu Mar 01, 2018 12:07 pm

Thanks for letting me know.

Regards,
Didi7
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