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fconil
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Restore to ESXi

Post by fconil »

Hi,

We backed up VMs using Veeam Backup 4.1.2. Now we're trying to restore them to a 4.1 Esxi host. It goes all the way to 10G or so and then fail with the error "the connection was forcibly closed by the remote host".

Logs are as follow:

Code: Select all

[30.08.2010 20:19:45] <04> Info  [RestoreProgress] SetFileProgress 2
[30.08.2010 20:22:30] <23> Info    (Server) Service error: NFC server [192.168.42.149] is busy.
[30.08.2010 20:22:30] <23> Info    (Server) Service error: Delivery of a FILE_PUT message has failed. Processed file: [[datastore1] MTS1/MTS1-flat.vmdk]. Size of the processed data: [1165787136]. Size of the file: [52437209088].
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Cannot append file block to the end of file. File: [[datastore1] MTS1/MTS1-flat.vmdk]. Write position: [1164967936].
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Unable to asynchronously write data block. Block identity: [Data block. Start offset: [1164967936], Length: [1048576], Area ID: [1111].].
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Processing of asynchronous write requests has failed. Output file: [[datastore1] MTS1/MTS1-flat.vmdk].
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Failed to process conveyored task.
[30.08.2010 20:22:30] <23> Info    (Server) Service error: Unable to receive file.
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Unable to process file upload commands.
[30.08.2010 20:22:30] <23> Info    (Server) Service error: --tr:Failed to process [put_file] command.
[30.08.2010 20:22:30] <07> Info    (Server) Service: closed
[30.08.2010 20:22:30] <32> Info    (Client) Service error: An existing connection was forcibly closed by the remote host
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Cannot write data to the socket. Data size: [1048576].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Failed to serialize data area. ID: [1141]. Offset: [1196425216].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Failed to send next file block. Block identity: [Data block. Start offset: [1196425216], Length: [1048576], Area ID: [1141].].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Unable to asynchronously write data block. Block identity: [Data block. Start offset: [1196425216], Length: [1048576], Area ID: [1141].].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Processing of asynchronous write requests has failed. Output file: [File blocks transmission channel (sender).].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Failed to process conveyored task.
[30.08.2010 20:22:30] <32> Info    (Client) Service error: --tr:Failed to upload file. Datasource: [MTS1-flat.vmdk]. Target file path: [nfc://conn:192.168.42.149,nfchost:ha-host,stg:4c79d235-6659ec4e-cee4-001c23d5965a@MTS1/MTS1-flat.vmdk].
[30.08.2010 20:22:30] <32> Info    (Client) Service error: Cannot process [restore] command.
[30.08.2010 20:22:30] <08> Info    (Client) Service error: --tr:Client failed to process the command. Command: [restore].
[30.08.2010 20:22:30] <07> Info    (Client) Service: closed
Any idea what is going on?

Restoring to another 4.1 esxi worked just fine.
Alexey D.

Re: Restore to ESXi

Post by Alexey D. »

Hello Francois,

Are you able to upload any large file to this host using datastore browser? There might be a problem with the host itself.
Also, are you performing restore using a connection to a vCenter or directly to the host?

With all technical issues please open a support case and provide full logs to our team - it's very hard to troubleshoot across forum without seeing full log files.
Thanks!
odge
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Re: Restore to ESXi

Post by odge »

What was the resolution to this problem, I've had an open support ticket for more than a week, and I'm not really getting to the bottom of it, getting the same error.
Vitaliy S.
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Re: Restore to ESXi

Post by Vitaliy S. »

As OP didn't provide his support ticket number we cannot update this topic with the resolution. Please contact our technical team directly.
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