Unable to map backup - Forward incremental

[Memmy]

Hi!
I'm experiencing a problem with Veeam B&R v8 and Veeam Cloud Connect.

I'm trying to map a backup copy job to a backup already copied on the target side. All the backups were created using forward incrementals but once I try to map them I receive this message :

Unable to map backup. Backup copy supports forward incremental backup chains only.

Is there any workaround/solution ? I cannot copy the backup from source again, I have to use those.

[PTide]

Hi,

It might me a dumb question, did you enable this option - "transform previus backup chains into rollbacks" by any chance? If you did that, then this could be a reason for this error message.

Thank you.

[Vitaliy S.]

Was it a regular backup chain (created by a backup job) or you're mapping to the backup created by a backup copy job? Please take a look at this topic for more info as well > V8 - Mapping Back Copy error

[Memmy]

It was a backup chain that I copied from local storage to a NAS. Maybe copying it without using a backup copy job has not been a good idea ... maybe it is better to use a Backup Copy Job as seed ... I think I need to recreate the chain.
Thanks

[Vitaliy S.]

Manual copy should work fine given that the VBM file as well as all restore points are copied to the new repository.