Comprehensive data protection for all workloads
agravanea
Lurker
Posts: 1
Liked: never
Joined: Jun 04, 2021 9:25 pm
Full Name: Aaron Allen
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by agravanea »

im having the same issue on two diff client systems right now. Windows updates appeared to have installed an update for veeam on one and it succeeded afterward, but the other is still failing. v 11 as well, case 04842426

Dima P.
Product Manager
Posts: 12667
Liked: 1199 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Dima P. » 1 person likes this post

Hello Aaron,
Windows updates appeared to have installed an update for veeam on one and it succeeded afterward, but the other is still failing
Neither backup copy nor Veeam B&R update/patch distribution engine relies on Windows Updates logic. Can you please elaborate? Thank you!

m.novelli
Veeam ProPartner
Posts: 378
Liked: 43 times
Joined: Dec 29, 2009 12:48 pm
Full Name: Marco Novelli
Location: Asti - Italy
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by m.novelli »

Dima P. wrote: May 28, 2021 10:03 am the issue you are facing is related to the 'unification' of rotated drive retention logic - now it works the same way across all product. Say we have two USB drives A and B
and job retention is set to 14 restore points, driver A has 7 restore points and B has 8 restore points:
I'm not sure if this is good or bad for RDX drives :-/

Marco

Charles.yang
Novice
Posts: 4
Liked: never
Joined: Jun 04, 2021 12:47 am
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Charles.yang »

Dima P. wrote: Jun 07, 2021 8:09 am Neither backup copy nor Veeam B&R update/patch distribution engine relies on Windows Updates logic. Can you please elaborate? Thank you!
Agree. In theory, B&R checks the backup files and configuration in file level only, Windows updates should not affect it.

Now B&R is killing our backup copies, why doesn't Veeam provide a urgent patch for this issue?

Dima P.
Product Manager
Posts: 12667
Liked: 1199 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Dima P. »

Charles.yang,

Can you please check your backup copy job retention? If the backup files on newly connected rotated drive are expired backup job should remove those prior starting new backup chain. Thanks!

Charles.yang
Novice
Posts: 4
Liked: never
Joined: Jun 04, 2021 12:47 am
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Charles.yang »

My backup copy job retention is 10 restore points, not days. No USB drive has more than 5 points.

Dima P.
Product Manager
Posts: 12667
Liked: 1199 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Dima P. »

And the second drive? Retention is calculated based on restore points across all the drives you use for this job.

Charles.yang
Novice
Posts: 4
Liked: never
Joined: Jun 04, 2021 12:47 am
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Charles.yang »

Retention is often on a backup ( copy ) job setting, all USB drives belong to a repository as rotated media, which is a target of the backup copy job.

Greg O
Novice
Posts: 3
Liked: never
Joined: Mar 28, 2019 5:33 am
Full Name: Greg Oliver
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Greg O »

Same issue for me with v11 also. Case #02270263

I confirm, with v10, I had Backup Copy Job (not a normal backup) with a series of rotated drives Mon-Thurs loaded on the respective day each week.
And another set of drives loaded on the respective Friday of each month.
The restore points on each backup were retained, until it reached the specified retention number, then the oldest was merged into the vbk file. The total number of restore points across all disks is not at all relevant to the number of restore points specified in the job.

Now with v11, all of the backups are deleted and a new vbk file is created every time the job is run. Not only are we losing all of the history on each disk, it also means I am backing up 4Tb every night.

In the support link above https://helpcenter.veeam.com/docs/backu ... ml?ver=110, it says
'Backup Copy Jobs

Backup copy jobs are performed in the following way:

Veeam Backup & Replication creates a regular backup chain on the currently attached drive.
When you swap drives, and the attached drive is empty, Veeam Backup & Replication creates a full backup on it. If there is a backup chain on the drive, Veeam Backup & Replication creates a new incremental backup and adds it to the backup chain. The latest incremental backup existing in the backup chain is used as a starting point for the new incremental backup.'

YouAllHaveZoidberg
Novice
Posts: 3
Liked: never
Joined: Sep 25, 2020 3:14 pm
Full Name: Eric Pagan
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by YouAllHaveZoidberg »

Dima P. wrote: May 28, 2021 10:03 am the issue you are facing is related to the 'unification' of rotated drive retention logic - now it works the same way across all product
This is intentional? Can you please reverse this? I don't see how this is an enhancement. It's easier tracking individual drive restore points.

Dima P.
Product Manager
Posts: 12667
Liked: 1199 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Dima P. »

Folks,

Thanks for the feedback, we will discuss it with the team! Mind me asking if anyone here is using rotated media with primary jobs or it's just for the backup copy?

Greg O
Novice
Posts: 3
Liked: never
Joined: Mar 28, 2019 5:33 am
Full Name: Greg Oliver
Contact:

Re: V11 and Rotated Backup Copy Error Email

Post by Greg O »

I would have stayed on v10, if I knew this change had been made to rotated drives. Certainly a backward step, or at least give the user the option to retain the restore points vs create a new vbk file every time.

Post Reply

Who is online

Users browsing this forum: Baidu [Spider], Google [Bot] and 35 guests